รีวิว (395)

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5
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20 เมษายน 2020

Before I tried HelpfulCrowd I tried other top competitor apps very very similar to HelpfulCrowd. Those apps were recommended to me by two comma club member. This means that their store makes $1,000,000 in revenue yearly.
So I'm thinking, OK if they are making that kind of money with the app that they recommend it has to work and customer service has to be excellent. so I thought let me give it a try.
I'm trying to figure out how to use this fancy app for reviews and do the things that my store needs, but was not able to do it myself. I contacted tech support and explained to them what I needed for my store can your app do it?
My frustration started when they could not understand what I was asking for after explaining several times. It was something simple far as applying store reviews in a specific way.

I had to uninstall the app because I could not get any help.

At this point I'm working towards trying the third app and that's this app HelpfulCrowd.

I'm super impressed with the customer service I received from Yusuf this past Friday. It was by Instant messenger chat. I got quick support I may have waited 5-6 min vs others wait time was a few hours.

On Friday Yusuf spent over an hour helping me with my store needs. I explained to Yusuf what I needed and the purpose of it and he understood right away with no problem. Next thing for me to work on was review spreadsheet to give Yusuf when done.

On Sunday I needed lots of help with the review spreadsheet, I wondered if customer support was open on Sunday. I went and checked and there was customer service help. Anna was wonderful in helping me fix my spreadsheet and diagnosing the problem and she fixed the things I messed up on.

Now its Monday morning I go to my HelpfulCrowd app admin page and saw a message from Usuf that all the work is done. I look at the time the message came in and it said 8 hours ago.

I was amazed at the level of commitment they have for their customers, HelpfulCrowd has a fantastic team ready serve its customers.

I went and took a look at my store https://caduwisprint.com/ and I was wowed , this store looks amazing now. This store does not look like it was built two or three days ago. This store looks like it has been around for years. It shows trust I would buy from this store.

I want to thank Anna and Usuf for your hard work and commitment in helping me.

Thank you.

CaduPrints
สหรัฐอเมริกา
16 วัน ในการใช้แอป
8 เมษายน 2021

Yusuf from HelpfulCrowd was very helpful, extremely responsive, and super efficient with importing our reviews from another platform. This app had all of the functions/designs we were looking for to reinforce a customers trust in our site and product. Thank you again, Yusuf!

Bobbe
สหรัฐอเมริกา
ประมาณ 12 ชั่วโมง ในการใช้แอป
27 พฤษภาคม 2019

Fiz questão de escrever esse review porque esse aplicativo é simplesmente sensacional! Após testar vários outros APPS de review, posso afirmar que esse é o mais completo e descomplicado de toda appstore. Design limpo e customizável, integração com um clique, múltiplas customizações e um VALOR justo.

Além disso, o time de suporte deles é incrível e resolveram todos os meus questionamento em tempo real (um agradecimento especial ao Ian, que me prestou todo suporte para instalação e customização do app).

Se você está com dúvida em qual aplicativo de review instalar, não procure mais, tenho certeza que o HC vai proporcionar a melhor experiência para você e para os seus clientes.

Obrigados a todos da equipe, continuem o excelente trabalho!

PS: Aplicativo todo traduzido para português - br para aqueless que têm loja no Brasil ;)

Driver Glasses
บราซิล
15 วัน ในการใช้แอป
HelpfulCrowd ตอบแล้ว 27 พฤษภาคม 2019

Obrigado pela sua análise. Temos o prazer de poder ajudar a configurar tudo. Nós nos orgulhamos de tentar tornar possível um aplicativo de revisão tão simples e poderoso no Shopify. Também ficamos felizes em saber que você adora a tradução de uma única loja com um clique, para que você não precise gastar tempo precioso traduzindo manualmente os modelos de e-mail e o texto da loja. Esperamos ver muitas outras lojas do Brasil se juntando à nossa comunidade. Obrigado de novo!

29 พฤษภาคม 2020

Yusuf was extremely helpful in guiding me through the app and making the requested changes. I had tried other review apps and never received such awesome customer service and so quickly!!

Pawls
สหรัฐอเมริกา
14 วัน ในการใช้แอป
HelpfulCrowd ตอบแล้ว 5 มิถุนายน 2020

Hey Pawls, we're so chuffed to get this feedback...we're all blushing!Yusuf is our star agent! So glad he was able to provide you a hand guiding you through the app and and tailoring it to your requirements.

Team HelpfulCrowd

17 สิงหาคม 2019

I spent days researching and it really is the best app I found.
Fantastic and fast support! I recommend and soon I will switch to a paid plan

yShoppi
บราซิล
11 วัน ในการใช้แอป
HelpfulCrowd ตอบแล้ว 4 กันยายน 2019

Love yShoppi!

So excited to see when you launch showing off all your wonderful reviews as we help you collect them.

13 พฤษภาคม 2019

I think I have just found gold. The App is amazing and the customer support is even better. We are extremely happy with Helpful Crowd

Gin Amber Beauty
สหรัฐอเมริกา
11 วัน ในการใช้แอป
HelpfulCrowd ตอบแล้ว 27 พฤษภาคม 2019

Thank you for the feedback. It's greatly appreciated!

We're keen to see what more gold we can find together... by helping you grow your business faster!

Welcome again to the HelpfulCrowd community of fellow minded gold diggers ;-)

แก้ไขเมื่อ 27 กุมภาพันธ์ 2020

WOW!!
This app and even more this team is something else....
The app offers more features than the earlier app I had (now on free plan) and you can change so many settings to your personal wishes.
But I want to highlight YUSUF (and team) for their endless and always kind help with my 1000 wishes/questions from stupid to even more stupid ;-).
Response time within a minute, day and night it seems. Totally out of the ordinary. I had many detailed customisation wishes that were implemented in seconds. They imported my older reviews, made my translation app work for their app etc etc etc. And their english is outstanding.
It's been a pleasure. If I could rate them 10 stars I would without a doubt.

Just take a look to see the result here: https://www.hussh-cradles.com.

Thanks Yusuf and your team!!!!!!

Hussh-Cradles
เนเธอร์แลนด์
10 วัน ในการใช้แอป
12 มกราคม 2022

Great app and great help. Yusuf is a master! Very happy with it, starting to showcase product rating now in different formats and on different pages. .. for free

beamalevich
สเปน
ประมาณ 7 ชั่วโมง ในการใช้แอป
24 มีนาคม 2020

J'ai pu mettre en place tout ce que je souhaitais. Réponse rapide et personnel agréable. Je recommande

Charmel Paris fr
สหรัฐอเมริกา
9 วัน ในการใช้แอป
HelpfulCrowd ตอบแล้ว 29 มีนาคม 2020

Merci beaucoup Charmel Paris. Je suis tellement content que vous ayez pu configurer l'application rapidement et que nous ayons pu répondre rapidement à vos questions.

Bienvenue à la foule ;-)

19 พฤษภาคม 2019

If you're not using this for your reviews you're doing it wrong. This app is not only the most customizable but it doesn't charge you a cent!
Their support is super quick too.
Overall amazing.
I'm currently using it for dropshipping.

Anti-Dirt Shirt
แคนาดา
8 วัน ในการใช้แอป
HelpfulCrowd ตอบแล้ว 27 พฤษภาคม 2019

We love Dropshippers... and we love Anti-Dirt shirt! Every man, women and child needs a couple of these shirts in their wardrobe!

We strive to create the simpliest and most powerful review app on Shopify....and of course blowing away the competition of review collection rates ;-)

Yup...and you get all those premium features (be sure to check out our PaCE, our very own Promotion and Coupon Engine) totally for FREE after the 30 day trial if you have 10 or fewer products in your store.

Welcome again Anti-Dirt Shirt to the HelpfulCrowd community!