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I found this app after a very bad experience with 2 other Review apps. First let me just say the user interface is seamless, doesn't look crappy like ones I've previously encountered. I got amazing customer support from Yusuf with helping me import reviews from a CSV file that wasn't properly exported. He even edited my store's theme to add the reviews on the homepage, I couldn't have done it on my own. Outstanding service! Thank you so much, I am very pleased with this app.
I was having some difficulty with the app on my second website, reviews weren't being automatically requested and i couldn't install any reviews on my website (I'm not that techo!) but after a webchat with Yusuf, he worked his magic as usual and got me all up and running, We had a few server issues during the time but with patience from myself and Yusuf everything was dealt with, no problems. Wouldn't hesitate at all in using their webchat in the future for assistance, Excellent customer service. Thank you!
I use this app to get feedback and reviews from my customers, currently on the free plan, but you can upgrade. I find it super easy to set up and easy to send emails to customers asking for a review.
Great app and highly suggest you get it too!
UPDATE- I was having some issues with the Widget on my website and I requested some help and I have to say they were wonderful- Anna helped me with this and fixed the issue within a couple of hours.. communication was excellent! Thankyou
Thank you Jodi for sharing your review with the other Shopify merchants, we really appreciate it and love your store. Such beautiful items.....
Thx HelpfulCrowd Team.
They help me handle with a questions quickly.
Thx YusuF, He is a good supporter.
Hello,
Thank you for your wonderful review! We're delighted to know that you've had a positive experience with the HelpfulCrowd team, and we're glad we could assist you with your questions promptly.
It's great to hear that Yusuf has been a valuable supporter for you. We take pride in providing excellent customer service, and your kind words mean a lot to us.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Thank you for choosing HelpfulCrowd, and we wish you continued success in your business.
Warm regards,
The HelpfulCrowd Team
The support is very helpful. They resolved you problem right away. Price is very correct for an awesome support. Never been disappointed in a year of support.
They are very responsive and helpful! I love how the app looks and works. Yusuf has been a great help and gives me feedback as well. www.clean-eez.com
I've been using this app a while now and have found it a great asset. I've had lots of reviews for the product I've sold in my store. It's easy to use and looks very professional. Support is great too, thank Yusaf for helping me sort out an alignment issue I had today. I would definitely recommend the Helpful crowd app
This app helps me to keep track of my reviews. And it also helps me build trust with my customers.'
UPDATE: I know that for all business owners it is very important to have an updated review info for an APP that we use. So I would like to give my 5 stars update info on this APP because for more than a year I have never had any issues. Yusuf and Anna are always there to help me enable another feature that comes up. And my conversion rate has risen a lot due to customers leaving reviews and photos. So, do not hesitate to download and trust it.
I use this app on three of my store www.maxifashion.bg www.maxifashion.gr and www.cocheti.ro and everything so far if absolutely stunning. I had a great support when needed and they even added Bulgarian language to my Bulgarian store. 5 stars to HelpfulCrowd are minimum of what they deserve.
Dear Maxifashion.bg,
Thank you so much for your outstanding review and for choosing HelpfulCrowd as the go-to app for all three of your stores - www.maxifashion.bg, www.maxifashion.gr, and www.cocheti.ro. We're absolutely delighted to hear that you've had such a positive experience with our app and that it has contributed to the success of your businesses.
We truly appreciate your kind words about our support team. At HelpfulCrowd, our primary goal is to ensure our customers receive the best possible assistance, and we're always eager to help out whenever needed. It's great to know that we were able to promptly add the Bulgarian language to your Bulgarian store, as we understand the importance of catering to your local customers.
Your satisfaction and the growth of your businesses are our top priorities, and your review is a testament to the hard work and dedication of our team. We're honored to receive a 5-star rating from you and will continue to strive for excellence in everything we do.
If you ever need any help or have any questions in the future, please don't hesitate to reach out to us. We're always here to support you and ensure the success of Maxifashion.bg, Maxifashion.gr, and Cocheti.ro.
Once again, thank you for your kind words and for trusting HelpfulCrowd with your businesses. We look forward to serving you and helping your stores grow even more in the coming years.
Warmest regards,
The HelpfulCrowd Team
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