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Thank you so much Yusuf for all the help you provided with getting the App working on my Shopify store, thanks for your patience and all the explanations and advise given. Excellent App and customer service, highly recommend it!
Installation was smooth and easy,
All minor glitches got resolved by Yusuf and his team within less then 24 hours!!!
Thank you guys!
Great product and excellent customer support!
We use this app on multiple websites.
Yo conocí Helpful Crowd hace años, cuando comencé con mi tienda en ECWID. Me encantó lo flexible y, a la vez, sencilla de usar que es la aplicación. Me pareció excelente el hecho de poder subir en masa reseñas que mis libros habían recopilado en distintas fuentes. El proceso de carga fue súper intuitivo.
Hace unos días, migré mi tienda a Shopify. Al inicio, tuve un problema técnico para conectar la tienda a la app, pero un agente de soporte llamado Yusuf me atendió y dio seguimiento hasta que quedó resuelto el problema. Pero no se quedó ahí el buen Yusuf... Cuál va siendo mi sorpresa cuando me envió un mensaje para decirme que ¡habían logrado migrar las más de 200 reseñas que mi tienda había recopilado en la plataforma anterior! Espectacular servicio.
Adicionalmente, para hablar de la funcionalidad de la app, es genial el proceso de recolección de reseñas, el cómo la app "insiste" y lleva control detallado por cliente y producto adquirido, la forma en que las reseñas se muestran en la parte inferior de la página de detalles de cada producto. Totalmente recomendada.
Yusuf hat mir sehr geduldig und super nett geholfen. Alles wurde zu 100% perfekt so umgesetzt wie gewünscht.
Tolle Unterstützung. DANKE!!
Installation was smooth and easy, all minor glitches got resolved by Yusuf and his team within less then 24 hours!!!
Thank you guys!
I LOOKED FOR AN APP LIKE THIS A LONG TIME....I ACTUALLY GAVE UP, BUT HERE IT IS AND I LOVE IT.... GREAT CUSTOMER SERVICE.....BUT THE APP WORKS SO WELL, I HARDLY NEED THE CUSTOMER SERVICE 10 STARS
We use this app to provide customers a way to review our bicycles, as we are not a main-stream brand, customer reviews are very important in lending credibility to our product, and helping new customers decide to buy one of our bikes. We also like the Q&A function, as sometimes the customers have technical questions, and its great if other customers can see the responses too. So far the app has been great, its easy to integrate the reviews across similar products with different set ups, so that customers all the reviews for a given product, regardless what specification it has. We just integrated the badge in our footer, so show how many over all reviews we have. Yusuf was very helpful in integrating this for us, and didn't mind making small adjustments to get it looking better. He also helped install the review widget on the product pages. Thanks very much for the help and good service.
We use this app for product reviews on our website https://latchitrack.com. Customer service was great to work with and got it up and running quickly.
Very good app suits my needs, proper reviews that help customers and not distracting them, Plus they have a very good customer support, love it :)
Happy-li, happy life!
So glad that we were able to help you out!
You asked for a new language...and we delivered 20 new languages! We now now automatically translate all email templates and storefront text for over 27 languages, so you can focus on what you do best...selling and growing your business.
Welcome again to the HelpfulCrowd community.. looking forward to seeing what we can do...together!