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I used this app to help me out importing existing reviews and installing snippets. Their service is great. Quick response and they did everything for me! Yusuf was the staff who helped me out!
The APP is nice and offers many things for free compare with other apps out there, Yusuf is very patient and professional, he helped me with the installation and some changes. Great customer service
Thank you https://trendifyco.com/
HelpfulCrowd is very helpful I have been ceaselessly supported by HelpfulCrowd and this is the app that I will recommend to anyone who is serious to partner with serious business partners.
Thank you for your kind review! We're delighted to know that you've found HelpfulCrowd to be a valuable partner for your business. Our team is dedicated to providing top-notch support, and we're always here to assist you with any questions or concerns.
It's fantastic to hear that you would recommend our app to others who are looking for reliable and serious business partners. We truly appreciate your support and are excited to continue working together as we help your business grow.
Once again, thank you for choosing HelpfulCrowd, and have a fantastic day!
Warm regards,
The HelpfulCrowd Team
This app is amazing. It has everything I need. The customer support is awesome. Yusul helps me a lot on code editing. Highly recommended.
Nice try but I found it to hard to set up, the widget never got installed on my Shopify store and the instructions given are for people that has coding knowledge. I managed to get the reviews online but the widgets was mission impossible.
Devs tip: Shopify is full of people that has no idea about coding but knows about business, adapt your texts and help sections. You need a communications manager, not a developer writing these instructions.
Hey there, thanks for your review and we're sorry that you faced some difficulties adding some of our widgets.
Just so you know, we do have a help desk here 24/7 to provide assistance right within the app from our chat bot, so please feel free to reach out to us we're always happy to help and add the widgets for you. You can see from some of the other reviews hopefully that our service goes above and beyond in this regard. If you still need assistance we're here to help.
We automatically inject our widget codes in all of the free Shopify themes, but if you're using a premium theme then this usually isn't possible, due to the fact that the code structure isn't standard across all themes. It's in these instances that the widget code may need to be added manually to the theme. This sounds like this is probably the case for your store.
We are excited though as Shopify is hopefully bringing out some standard widget structure in future to make it easier to add widgets to any theme from the page builder. This is currently in beta and only available to developers though.
Do let us know if there is anything else we can to assist or if you have any questions using the app and getting the most out of it.
Excellent customer service and support! I loved that this app allowed customer to post images along with their reviews which is extremely helpful to our business as it helps our customers to see what others have done with our wall panels. I had a few queries before I installed the app, but Yusuf replied back instantly answering all my questions and even helped me set up the app. Absolutely love the app and was extremely impressed with the level of customer support. Thanks Yusuf! All the best, https://designerwallsoutlet.co.uk
Happy so far! I recently created our new Shopify store, https://fatflower.com and was have customers ask how to leave their positive reviews so I searched the Shopify app store and found the HelpfulCrowd app. After downloading it, Yusuf contacted me through chat to assist in getting the widget set up for my theme (wasn't automatic because my theme is customized). It took under a minute for him to have me set up and ready to go. Great customer service and I assume the app will be just as impressive as we start to use it--just from browsing the settings, I can see this is more than a review app. Really looking forward to exploring all of the marketing tools that integrate with it!
I chose to install this app because it was created by Shopify users and allowed for photo uploads. I am also new to the ecommerce world and am learning as I go. I had some trouble with the app install on my site and their customer service was FANTASTIC. He was very responsive and completed the install, as I had specified I wanted it, on my website in under 10 minutes. He also took the time to give me some additional helpful hints. I will not hesitate to get back in touch with HelpfulCrowd's customer service anytime I have a question no matter how silly it seems. Thank you again!
Yusuf did a great job helping me migrate to shopify from squarespace, great app, great support! And all within a good price and good automated service.
I migrated my store to Shopify (www.boxtt.co) and Yusuf from HelpfulCrowd transferred the reviews for me in no time!
It was a refreshing feeling to get actual help from a company, especially one I pay for :)