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Awesome customer support! It said that it would take hours before a customer service rep would answer, but Yusuf joined the live chat in less than an hour and really went the extra mile to solve my concerns!
Application géniale et très pratique, un service client disponible et à l'écoute. Je recommande cette application !
Cher utilisateur d'AnimaLife,
Merci infiniment pour cette merveilleuse évaluation 5 étoiles ! Nous sommes ravis d'apprendre que vous trouvez notre application géniale et très pratique. Notre équipe travaille sans relâche pour fournir la meilleure expérience possible à nos utilisateurs, et votre commentaire nous confirme que nos efforts portent leurs fruits.
Nous apprécions également vos compliments concernant notre service client. Nous mettons un point d'honneur à être disponibles et à l'écoute de vos besoins pour vous assurer une expérience utilisateur sans faille. Votre recommandation signifie beaucoup pour nous et nous motive à continuer à améliorer AnimaLife.
N'hésitez pas à nous contacter si vous avez des suggestions d'amélioration ou si vous rencontrez des difficultés. Merci encore pour votre soutien et votre confiance. Profitez bien d'AnimaLife !
Cordialement,
L'équipe HelpfulCrowd
Great app and functions! Awesome customer service from Yusuf! Helped me immediately with my issues.
I can't lie it was kinda difficult to insert my reviews onto a Google Sheet because my selling platform wasn't recognized by HelpfulCrowd, but the customer service is AMAZING! As soon as I contacted they answered in about 20 mins or less, "Anna" went above and beyond and I am very happy with thier services.
Just installed and at first, nothing was showing but contacted Yusuf at Helpfulcrowd support, and in seconds was up and running. Great product and support.
I'm using this app to request reviews from customers and to provide top customer service so I'll have repeat sales. The customer service from HelpfulCrowd is AMAZING. Realtime and so helpful, no matter how big or how small the question!
I have been using this system for 6 months now and I am extremely pleased with it, the support is very efficient and easily accessible. I appreciate all you do to support your clients Yusuf in particular is great! Keep up the good work team I look forward to working with you for many years to come.
Yusuf is crazy fast and i didn't expect any one working at this time (10:00pm PST) but he is not only response fast but also super experiential and patient.
I have this app for a month now and even though there are some features that I would like in a different way I am really happy with it. Anna and Yusuf are competent and really helpful. The app helps me collecting reviews and increase engagement with my customers, they can also share media which is a great add on.
Anna promptly responded and assisted me with my request. This app is easy to use and a great tool to include on your site to display customer reviews. It helps with social proof!