評價 (395)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
編輯時間:2020年8月19日

Excellent free app. Prompt and professional customer service. All in all, a great product. Very happy with this app. Yusuf does a great job helping out. And it's helping my www.headwatersbamboo.com Shopify store to grow. Good stuff.

Headwaters Bamboo
美國
使用應用程式 3年多
2020年8月31日

Everything you read is 100% true....Amazing App, Amazing Support by Yusuf, Amazing Value...Can't say enough...The rest of the competition needs to seriously worry..

Minnekahta Coffee
美國
使用應用程式 3年多
編輯時間:2020年2月4日

The app worked very well immediately. Set up was easy. Customer support with Anna is excellent. This app really makes my product page look professional.

Customers can add photo/video reviews in the free version.

Check it out on my product page:
https://myshittybackpack.com/products/quality-hemp-multipocket-backpack-with-bottle-holder

And the review carrousel on my home page:
https://myshittybackpack.com/

MyShittyBackpack™
美國
使用應用程式 大約3年
2021年10月2日

HelpfulCrowd is a superior reviews app with a fantastic support team. It has really helped our web site https://shopescooters.com/
5 stars, 100%recommend!

Shop e-scooters
美國
使用應用程式 大約3年
2022年10月26日

We used Helpful Crowd for over 3 years and never EVER had an issue. It grew with us and the support has been terrific! We are only leaving it because we outgrew what Shopify could do for us and the platform is Shopify specific only. If it ever comes available where we are moving, we will work with Helpful Crowd again. Yusef provided outstanding support to get us ready for our move. Thank you Yusef!

Mooch's Munchies
美國
使用應用程式 大約3年
HelpfulCrowd 已回覆 2023年3月15日

Hello Mooch's Munchies,

Thank you for your heartwarming review! We're delighted to know that you've had such a positive experience with HelpfulCrowd over the past 3 years. It's been a pleasure to grow alongside your business and provide the support you needed.

We're sad to see you go but completely understand your decision to move to a different platform to accommodate your growth. We'll definitely keep your feedback in mind as we continue to develop our app and explore expanding to other platforms in the future.

Thank you for your kind words about Yusef and his outstanding support. We'll make sure to pass along your appreciation to him.

We wish you all the best in your new venture, and we hope to have the opportunity to work with you again in the future.

Warm regards,
The HelpfulCrowd Team

編輯時間:2023年4月19日

Hi, I need help, but they not help me.. I pay all month $10 but my plan said free... Please give me a response..

I tolk with Helpfulcrowd, they help me today, but seid me I don´t have a subscription with those. They said me Shopify charge me the $10 in my invoice and they didnt know that..

Now, I will mail to Shopify to correct o refound the payments without app..

Finally, Helpful talk with me an they help me in all things. I recomend Helpful!

Alba Delux
智利
使用應用程式 大約3年
HelpfulCrowd 已回覆 2023年4月18日

Hi there Alba, we're so sorry we were unable to reply to you within 15 minutes as the team was offline when you requested assistance to export your reviews. Please be assured that we always aim to provide all users a 5 star service and app experience!

We've look at your account and the team has already sent you a few emails outlining next steps and has already exported the reviews to the registered app address.

They have also looked into your current plan and your account is on the Free plan, so if you think there is an issue in being overcharged, please share any invoice details confidentially with the support team and they will work with the billing team to resolve.

We hope that we have helped resolved your issue and looking to continue to support you in future.

Just reach out to the support team if you need any more assistance and they'll be happy to help.

Best regards,

Team HelpfulCrowd

Team HelpfulCrowd

2021年9月1日

The online representative helped me a great deal by importing my reviews from my previous theme and made sure this app is working effectively with my website. Thanks, again for your patient and support Yusuf.

Kelli's Pleasures
美國
使用應用程式 大約3年
編輯時間:2019年10月1日

Awesome App. Awesome support. Answered all questions swiftly and sorted a few things out for us. Keep it up!

Touch Plus
英國
使用應用程式 接近3年
2020年7月20日

Great App with video upload feature, hopefully the server will get faster soon :) And great customer service with integration with AfterShip to set your specific time period to send the reviews and keep emailing the customer until they review. Prob will get 3x more reviews with this app. Hope the custom Avitar logos will be added soon too! :)

Aerial Vation Inc
美國
使用應用程式 接近3年
編輯時間:2020年6月30日

This app has been a fantastic help for my start up business, Sole Kids www.shopsolekids.com

It's helped me create credibility for my products and the team (particularly Anna) has been sooo helpful with every little question I've had. Highly advise getting!

Sole Kids.
澳洲
使用應用程式 接近3年