Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

August 31, 2020

Yusuf is crazy fast and i didn't expect any one working at this time (10:00pm PST) but he is not only response fast but also super experiential and patient.

Happy Inherit
United States
5 months using the app
November 28, 2021

Anna promptly responded and assisted me with my request. This app is easy to use and a great tool to include on your site to display customer reviews. It helps with social proof!

SO SVN
United States
5 months using the app
October 19, 2020

I am using this app to manage the reviews of my store and it does an amazing job. Reviews appear in the product title and below. I can manage the settings easily and when I have a question, their customer support is super fast and easy to connect with. Thank you, Yusuf for your help!

Le Stylish Pet
United States
5 months using the app
April 22, 2024

Excellent support system with beneficial features

Titan Security Products Inc.
United States
January 28, 2020

The name says it all.. they are all really a super and “HelpfulCrowd” I’m happy with the service they are quick to answer all of my questions and was really patient and got everything all squared away! I highly recommend this service

GlamRock
United States
5 months using the app
July 25, 2020

Such a good app and it gives so much control! Great customer service too. I couldn't find how to edit something I wanted and Yusuf helped a lot and very quickly with no hassle!

odmoss
Ireland
5 months using the app
Edited December 30, 2021

Customer service for this app is 'off-the-hook' excellent. Immediate response. Immediate resolution. Super-helpful and friendly. They've set the bar really high for everyone else! Recommended! Great job Anna!!!

Gruff Combat
United States
4 months using the app
January 12, 2019

Just got this app to show reviews. Once installed it was easy and looks great on my site. Already got 3 reviews :) Fast at responding when needing help!!

Strive Beauty Collection
United States
4 months using the app
Edited October 15, 2020

I tested a lot of review applications and This is by far the best. The free plan provides all the features that I need (especially the social networks integration). The paid plan is interesting for big stores which have a lot of orders. The customer service responds very quickly and is very helpful. Hope to switch on the paid plan very soon.

Tweetshirt
France
4 months using the app
November 15, 2020

Great app and great customer support! The team behind HelpfulCrowd were very helpful and answered all my questions. Yusuf has helped me a lot through the whole process! Recommend 100%%

Craftaz
United Kingdom
4 months using the app