Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

May 28, 2020

perfect app, so helpful, also the support was amazing, thank u so mych :)

Similar Watches
United Kingdom
3 months using the app
HelpfulCrowd replied June 5, 2020

Thank you for the wonderful review Similar Watches ;-)

Edited November 30, 2018

I used them before switching my shop to Shopify so I was so happy to find out HelpfulCrowd launched a Shopify app recently. I was happy to switch from another reviews app (super easy to import) as I get way more premium features at a much more affordable cost. Customer service is top notch, quick response and easy access which is so important to me. It's definitely worth trying for your store. As a small biz owner who just launched my shop this year I am so grateful for great affordable apps like this that work! Update: just had to come back to say that since using this app the percentage of customers giving reviews has gone up! Much better than previous reviews app I was using.

Roses N Retro
United States
3 months using the app
February 4, 2021

Great customer service. Yusuf helped set up the App on my store to look it nice and helped remove the previous one. Just starting exploring the app, but see a lot of opportunities already. Very happy)))) Nice work!

Your Massage Chair
United States
3 months using the app
January 27, 2020

Very useful tool to allow our customers to leave feedback and rate the products. Love that so far it is free for our small business

Krakin Chillies
New Zealand
3 months using the app
Edited August 12, 2019

Really recommend this app for Shopify users, honestly, I hardly write a review but this app exceeds my expectation. Amazing....!!!! this is the application that we have been waiting for. I always thought about how to get a buyer's judgment even though I was just about to sell the product having try different top-rated review apps in Shopify. thank you, Ann and team, hopefully, more developed and more advanced in the future.... thank you

Fazhion Club
United Arab Emirates
3 months using the app
October 11, 2022

HelpfulCrowd Reviews has increased our rate of review by over 300% in just 60 days. We love all of the features that this app offers including auto-sending reviews requests and incentives. Support has been friendly, quick and easy to work with for the minor display adjustments needed to make it look great with our theme.

Paddock Saddlery
United States
3 months using the app
HelpfulCrowd replied March 15, 2023

Hello Paddock Saddlery,

Thank you for your wonderful review! We're delighted to hear that HelpfulCrowd Reviews has made such a significant impact on your review rate in just a short period. It's fantastic to know that you appreciate the features we offer, including auto-sending review requests and incentives.

We pride ourselves on delivering friendly and efficient support, and we're glad to have been able to assist you in making those minor display adjustments to ensure a seamless integration with your theme.

If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're always here to help!

Thank you for choosing HelpfulCrowd, and we look forward to continuing to support your business's growth and success.

Warm regards,
The HelpfulCrowd Team

Edited March 4, 2020

First, I'd like to say that customer service is amazing! Yusuf helped me with a few issues I had on my end and communicated with me throughout the entire process, which took hours to fix. I almost gave up but he didn't give up on me. I truly appreciate that. I'd like to thank Anna as well for reaching out to me so I can give the app a second chance. Second, this app is amazing. I love every feature on this app and it has everything that I've been looking for in a review app. I think every store should get this app. I've been searching for a good app for a while and I'm so glad I found your app because it exceeded my expectations. It was definitely worth the wait. Thank you, Yusuf and team!

www.myearthsent.com

Earth Sent
United States
3 months using the app
Edited March 31, 2023

AMAZING APP.....customer service is QUICK, KNOWLEDGEABLE, and very pleasant to work with. I really enjoyed the user experience thus far ! They really took the time to ensure that your store it fully optimize using their app.

Gadgets, Things N Tings
Canada
2 months using the app
HelpfulCrowd replied April 3, 2023

Hey there Gadgets, Things N Tings!

Wow, thank you so much for the amazing review! We're thrilled to hear that you've had a great experience with our app so far, and that our customer service team has been quick, knowledgeable, and pleasant to work with. We strive to provide the best possible user experience, so we're delighted to hear that we've hit the mark.

It's great to know that our team took the time to ensure that your store is fully optimized using our app. We want to make sure that you're getting the most out of our features, and that you're seeing a real impact on your business.

Thank you for choosing us and for taking the time to leave us such a wonderful review. We hope to continue providing you with top-notch service and an amazing user experience.

Cheers,

Team HelpfulCrowd

Edited May 23, 2022

This app has helped to accelerate my business growth more than anything else I have done. It is super easy to customise and encourage customers to leave reviews - we have gained over 2500 reviews at the time of writing this review. My website is www.alittlelacey.com.au if you want to take a look at just how good this app is. Even more importantly the customer service is A+++. Each and every time I have needed help with anything at all the team have been extremely responsive especially Yusuf who goes above and beyond and recently helped me through a tricky situation when transferring to Shopify. Honestly the best thing I ever did for my business. Thank you guys!

A Little Lacey
Australia
2 months using the app
September 3, 2019

THe customer service was outstanding. Had an issue setting the app on my premium theme and they fixed it quickly. Have plenty of apps, but this is the first one I reviewed because of their service.

Marley & Zoe Deals
United States
2 months using the app
HelpfulCrowd replied September 4, 2019

Hey Marley and Zoe, thank you for your feedback. We really appreciate it. Glad that we were able to help get the widgets added to your theme.

The slider looks awesome on your home page ;-)