Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and robust features that boost sales and customer engagement. Key features like automated review collection, seamless Shopify integration, and customization options are highly valued. The support team, particularly Yusuf, is praised for exceptional customer service. Standout elements include handling video and photo reviews and a Q&A feature. Merchants value the app's contribution to business growth and its cost-effectiveness.

September 2, 2022

www.Vavoomvodka.com has been loving the functionality of the photo and video reviews. Not to mention the customer service goes above and beyond our needs!!

Vavoom Vodka | Voted Best Vodka Of 2020
United States
Over 3 years using the app
September 17, 2020

One of the best apps in the App store. 10/10 in terms of functionality, support and price. The other review apps cost much more and do a lot less. Helpful Crowd uses the same review framework as Amazon - so you get the best conversions on your site. Plus I had multiple customization requests and Yusuf took care of all of them within minutes of me sending an email My sales have already increased. Trust me and try Helpful Crowd out they will make you succeed. Thank you!

Protein Milkshake Bar
United States
Over 3 years using the app
April 20, 2020

I really like the features and their awsome services.
Yusuf helped us integrate all the necessary widgets on our web, and he even adjusted the color to fit our theme. Amazing!
Most of app providers are always offline, HelpfulCrowd is always online to help us.
Great thanks to this team from https://gadgethunter.ph

Gadget Hunter
Philippines
Over 3 years using the app
Edited August 19, 2020

Excellent free app. Prompt and professional customer service. All in all, a great product. Very happy with this app. Yusuf does a great job helping out. And it's helping my www.headwatersbamboo.com Shopify store to grow. Good stuff.

Headwaters Bamboo
United States
Over 3 years using the app
August 31, 2020

Everything you read is 100% true....Amazing App, Amazing Support by Yusuf, Amazing Value...Can't say enough...The rest of the competition needs to seriously worry..

Minnekahta Coffee
United States
Over 3 years using the app
Edited February 4, 2020

The app worked very well immediately. Set up was easy. Customer support with Anna is excellent. This app really makes my product page look professional.

Customers can add photo/video reviews in the free version.

Check it out on my product page:
https://myshittybackpack.com/products/quality-hemp-multipocket-backpack-with-bottle-holder

And the review carrousel on my home page:
https://myshittybackpack.com/

MyShittyBackpack™
United States
About 3 years using the app
October 2, 2021

HelpfulCrowd is a superior reviews app with a fantastic support team. It has really helped our web site https://shopescooters.com/
5 stars, 100%recommend!

Shop e-scooters
United States
About 3 years using the app
October 26, 2022

We used Helpful Crowd for over 3 years and never EVER had an issue. It grew with us and the support has been terrific! We are only leaving it because we outgrew what Shopify could do for us and the platform is Shopify specific only. If it ever comes available where we are moving, we will work with Helpful Crowd again. Yusef provided outstanding support to get us ready for our move. Thank you Yusef!

Mooch's Munchies
United States
About 3 years using the app
HelpfulCrowd replied March 15, 2023

Hello Mooch's Munchies,

Thank you for your heartwarming review! We're delighted to know that you've had such a positive experience with HelpfulCrowd over the past 3 years. It's been a pleasure to grow alongside your business and provide the support you needed.

We're sad to see you go but completely understand your decision to move to a different platform to accommodate your growth. We'll definitely keep your feedback in mind as we continue to develop our app and explore expanding to other platforms in the future.

Thank you for your kind words about Yusef and his outstanding support. We'll make sure to pass along your appreciation to him.

We wish you all the best in your new venture, and we hope to have the opportunity to work with you again in the future.

Warm regards,
The HelpfulCrowd Team

Edited October 1, 2019

Awesome App. Awesome support. Answered all questions swiftly and sorted a few things out for us. Keep it up!

Touch Plus
United Kingdom
Almost 3 years using the app
July 20, 2020

Great App with video upload feature, hopefully the server will get faster soon :) And great customer service with integration with AfterShip to set your specific time period to send the reviews and keep emailing the customer until they review. Prob will get 3x more reviews with this app. Hope the custom Avitar logos will be added soon too! :)

Aerial Vation Inc
United States
Almost 3 years using the app