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The app is not stable, unfortunately. It's great that it is free. I kept the browser and after 8-10 popups it stopped showing it with a console message I sent to live support. The live support keeps saying that it is working on their side. It doesn't help me if it is working on your side. There is a console message and it says "No orders to render". I am totally ready to update my review but your support should learn how to handle such situations.
Hi there,
We are sorry to hear about your experience with Proof Bear. Our live chat support informed you that the issue will be investigated but you uninstalled the app before we can proceed.
We sent you an email asking for you to reinstall the app so we can continue with the investigation but you did not reply to the email.
Please let us know if you need any help - our team is at your service.
It worked at first, then afterwards it did not and when I checked the browser console it shows error:
Failed to load resource: https://****.com/cdn/shopifycloud/consent-tracking-api/v0.1/consent-tracking-api.js net::ERR_BLOCKED_BY_CLIENT
Hi there!
We just saw your review for our app Sales Pop.
The issue you mentioned
(Failed to load resource: https://****.com/cdn/shopifycloud/consent-tracking-api/v0.1/consent-tracking-api.js net::ERR_BLOCKED_BY_CLIENT")
has no connection to our app.
Please do the following to enable our app in your store: Open your Themes tab > click customize > app embeds > enable the sales pop app.
I sent a collaboration request from our end, in case you need any help to enable it in your theme.
Let us know if you need any help.
now showing
Our app is working across all Shopify themes and stores, we can show real orders and real add to cart interactions.
These are the steps to show our app: Open your Themes tab > click customize > app embeds > enable the sales pop app.
Our team sent an email to your account, we will be happy to help you set it up at your store.
It works properly on every click but your store will look suspicious. Tab shows - someone purchased :))) not mentioning names. Your store will look like one from far east.
Thanks for sharing your feedback with us. We appreciate your honesty and concerns regarding our store's appearance. We'd like to address your concern and offer a solution.
Actually, it is possible to include customer names in the sales pop-ups. You can easily customize the text displayed by following these steps:
Head over to the admin panel of your store.
1. Click on the "Settings" tab.
2. Scroll down to "General Settings."
3. Edit the text so that it includes the dynamic text: "{{customer.first_name}}".
By including this dynamic text, the customer's name will be shown if it has been provided. This way, you can create a more personalized experience for your customers.
If you need any assistance with the setup process or have any other questions, please don't hesitate to reach out to us at support@conversionbear.com. We're here to help!
Warm regards,
The Conversion Bear team
This app has broken my website. I need help to fix it. Broken HMTL. After pressing Enable. Not good at all :-(
Hi there,
that's technically impossible.
The app does not inject any theme code or HTML.
It does not even have access to your themes (you can check the permissions list upon install).
A simple check is to see your theme changes through the history docs.
You won't see any change made by the app - as there are none.
If you need any further assistance, please contact our support team through live chat or email support@conversionbear.com.