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Really happy with this app, easy to use and very effective. Nothing sells our product better than video from our happy customers. Great team and customer support over at Videowise, always available to help when we have questions!!
Very straightforward and intuitive to use. We were looking for the best way to showcase video assets in line with the aesthetics of our site, and Videowise didn't disappoint. Plus, their customer service is truly top notch. Our rep, Leonardo, has always been readily available to answer any questions we had.
Very good client service, Leonardo is perfect
VideoWise app is a must-have for any e-commerce business looking to drive sales and engagement through video content. They are constantly innovating and adding new features, while at the same time fixing any issues that might be happening to existing capabilities. The team is very responsive to feedback and is happy to provide solutions and ideas.
Installing and implementing a plethora of video widgest on your website is pretty easy and intuitive, and you can even bulk publish a bunch of videos, but that depends on your store and the type of content you'll be sharing.
Some of the features could be improved on (like analytics dashboard), but no app is perfect and this one is very close to it.
Overall, I highly recommend VideoWise for your on-site video marketing and education efforts.
Thank you for your review and your feedback, as you already know we never stop innovating and we build software faster than anyone in this industry. Excited to continue working with Dr. Dennis Gross!!
Videowise has been an excellent addition to the website. The app is really easy to use and the support is 5 star.
Nothing it too much trouble for these guys. I recommend them to anyone who is starting out with video content or looking to take existing content to the next level.
I speak to our support regularly and Kotryna has been fantastic.
A fantastic app supported by a world-class team, whose approach to Customer Success is the best in the business.
A big shout out to our CS Lead, Kotryna. If you are lucky enough to work with her, you'll be in great hands. Kotryna goes above and beyond to support our mutual success and is extremely good at her job. She is dedicated, knowledgeable, responsive, and patient. We love working with her!
Excellent app and people, did not work with my theme to start but they kept at it until the issue was resolved
We're always here to help, Darcy. Your feedback means the world to us, thank you so much! <3
- Liana
Getting some great help and insight using Videowise. Katrina is really helping with ideas and input on what we should focus on first. Great experience! I really believe we will be able to improve our ROI via Videowise.
This app is a hidden gem, the technology used for this app is incredible. For what the price is, every store should have this app and focus on posting value based content to get the highest returns. We have been using VW for less than 7 days and already tripled our investment and have a conversion rate of 9.25% and this was just the "testing batch" of videos. When we had a small bug(nothing really serious) the CEO personally reached out to us and handled everything immediately. Our focus now after installing this app and seeing the magic is to go all in on VW's onsite/offsite shoppable videos feature. As a company who heavily invest into branding and PR, their offsite video feature is a treasure - as when we have articles written about our products, instead of having still images, now we have a full functional shoppable video on a third party site. Bravo to the VideoWise Team for creating something so unique.
Thank you sooo much! It really means the world to us <3
- Liana
The team are very helpful and Leonardo in particular was great! Helped me get set up 1-1 basis even replying in his OOO hours!
Love this app!