Recensioner (236)

Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
9 november 2023

A remarkable app built and supported by an incredible team. From the first intro call, to the implementation across dozens of products, landing pages and custom blocks - working with Videowise has been a positive experience.

Modules load quickly, and the shoppable videos right away added to average session time and site activity.

WONDERSKIN
USA
28 dagar användning av appen
16 oktober 2023

We've just integrated videowise into our online stores which was a really simple process. The ability to host our UGC and video content on our site has made a huge difference to the customer experience to help drive conversion.
The videowise team have been super helpful and responsive to any questions or set up training we needed.

Spotlight Oral Care EU
Irland
27 dagar användning av appen
3 november 2021

This app is amazing! I believe this app will be revolutionary for online storefronts. Also, their customer support is amazing! If i could give 10+ stars i would :)

Sleepcloud
USA
26 dagar användning av appen
Videowise Video Commerce svarade 4 november 2021

Hurray! Thanks a bunch, we're super grateful and always here for you! <3
- Liana

8 februari 2021

The app's founder is a very hard worker! He called me within five minutes of installing the app and guided me through it. He also assured me there will be more features coming! This app looks AMAZING on mobile! I'm very impressed with this app's capabilities. You need it if you take using videos on your store seriously.

ShadesAtlas
USA
25 dagar användning av appen
Videowise Video Commerce svarade 8 februari 2021

Thank you for your review, I am very happy that we could help boost conversions on your store.

- Claudiu Cioba, Founder of Reeview.app

19 september 2023

We are early into our Videowise partnership, but the signs have all been positive. We were able to prove that including their widgets on the home page provided a boost to conversion. Our CSM Leonardo was extremely helpful during onboarding and is a continuous source of support. We're excited to roll out Videowise in more placements across the site. Setup is easy, and the software is very user-friendly. I'd recommend their tool to any store owner looking to incorporate more UGC on their site.

Dalstrong
USA
22 dagar användning av appen
24 juli 2023

Apps works well so far!
Leonardo from customer service been very helpful, and helped us to get things going.
I appreciate all the support!

Freezbone
USA
21 dagar användning av appen
29 mars 2023

Videowise is a great platform with many use cases. Shoppable videos on-site, embedding videos off-site, and QR scannable codes. You can do so much with it.

Onboarding, customer support, and communications are efficient through Slack. They are truly an extension of your team. You won't get the usual SaaS onboarding call and then they move on to the next.

Jide has been an enormous help and I enjoy working with him. And most importantly he gets sh*t done. I am excited to see the analytics in the next 12 months.

With just a week since implementing, on-site added time reached 24 hours, and 1034 videos were watched. These are just the starting numbers and I'm confident Videowise will help us increase exponentially once we analyze further.

They are constantly taking in user feedback and implementing quickly. Videowise is definitely the main app in our tech stack. Thanks Videowise team and thank you Jide!

iGel Beauty
USA
19 dagar användning av appen
Videowise Video Commerce svarade 31 mars 2023

Thank you for your feedback, we're happy to be working together and to always be there for you!

Much love,

- Liana

17 november 2023

Amazing tool! Saves a lot of time with the custom editing on the store/ landing page. The HTML.liquid installation allows you to use it no matter the type of builder you're using. And the Cherry on the cake? ALL VIDEOS ARE HOSTED by VideoWise granting you Fast refresh rates with no extra video hosting provider needed!

Dreamday
USA
17 dagar användning av appen
Redigerat 31 juli 2022

NEGATIVE REVIEWS NEVER LIE. You know that!
I installed the app to my client's store from the very beginning, 2-3 years ago, when they had only a few customers. It worked like a trash, but I was patient. Claudia - the CEO - asked me for ideas to improve the app, and he provided FREE FOR LIFE to my account. Now the app has changed a lot, and a lot of those change were the ideas I shared with them. About a year ago, suddenly his staffs did not give me full access to the app --> Claudiu apologized that nobody in his team knows that special offer Free For Life, they fixed it and gave me full access again. AND NOW, SUDDENLY THAT THING HAPPENED AGAIN! They removed the feature which I was able to use from the beginning, and ask me to pay to use it. THEY BROKE THEIR PROMISE, AGAIN AND AGAIN! They made me feel wrong with my client because I promised my client that he can use the app FREE FOR LIFE which Claudiu the CEO told me. They stole my ideas, they promised good things, they beg me to remove the negative review, and when they get some more customers, they broke their promise. SUCH A HORRIBLE AND UNTRUSTABLE COMPANY! SHAME ON YOU GUYS, EVEN CANNOT KEEP A SIMPLE PROMISE! ****************************************************
UPDATED AFTER THE APP'S RESPONSE
****************************************************
Blackmail?? Sounds funny PROMISE BREAKER! No worry, I no longer want that feature which you called "premium" while it was promised to be FREE FOR LIFE for my account :)) I have all photos, emails as proofs of what you Claudiu promised me, and I don't mind if anyone asks me for those proofs, just email me drc.supply@gmail.com . I'm telling the truth so I'm not afraid of that. Shame on you guys!
One thing I forgot to mention: my client (the cosmetic company) used to blame me because they received a lot of spam emails from you guys advertising for the service, even without a Unsubscribe button. That's annoying, stop it!

Cosmetics
USA
Mer än ett år användning av appen
Videowise Video Commerce svarade 30 juli 2022

VideoWise has notified Shopify regarding this user's harassment of our team and blackmail attempt with this 1-star review.

Shopify's official reply:
"People like the individual you encountered are an unfortunate but persistent reality in business, it’s extremely unlikely that any app provider will exist without getting some negative reviews.

The response you provided to the review was great, and it does a tremendous job portraying what your company stands for and your ongoing professionalism. This will go along way with your current and future clients. - Adam (Shopify Support)"

We have respectfully tried countless times to invite this user to a conversation but they have continued this abusive and condescending behavior.

At VideoWise, we deeply care about customer success, we work closely with some of the top Shopify brands and our other reviews anywhere else show that.

Claudiu Cioba
Founder & CEO of Videowise

6 november 2023

Having videos on website, but keep fast website loading speed! Briliant, smooth integration. Great team, who's ensuring that we're well taken care of. Already see the improvements in our Conversion Rate. Shout out to Katarina and Stela for the help & guidance in the past few weeks!

MomentsMade.co
Storbritannien
15 dagar användning av appen