整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2023年9月14日

So, we have been using VideoWise for about a month now and its about time I write a review because its long overdue!

For anyone reading this, we are a fashion webshop and we decided to use videowise for product videos (with a product specific video on every product page) because everyone knows that playing product videos in shopify normally sucks.
We are in the process of shooting more brand videos and review / unboxing style videos to accompany the current video setup.

so lets begin...

So far the experience has been amazing. their customer support is really great, they respond to chat in minutes and they always offer a solution to any questions asked.
Which is a big win, because an app can be as good as it can get but if the support is shit, it will be an issue. But VideoWise has this covered.

Now, the app / service itself. Its epic! there are a couple of different companies out there that offer similar services, but Videowise definately offers the most well designed players + customer / end user experience. And if you want to get a good converting setup then this is extremely important.
Even though we have a video popup / slide in on every product page it is absolutely not annoying to customers, and this partly because of the design of the video player and the customizations you can add to the player.

now, because we have a unique video on every product page, it means that that there is a lot of work involved in the setup. this was something we where scared of in the beginning. but a few weeks in and we found that the time spend uploading, syncing products and setting up widgets is extremely doable.
for example, uploading 50 new products, adding shopable products to these videos, and conecting them to product page widgets only takes us about an hour.
the process is streamlined and well thought off.

Now, the big question. Will this app make you money?
Yes, it will. the day we launched the first 50 products on our site with video we had our best day so far. not only that, our conversionrate has definately increased already by quite a lot. (conversionrate cross site went up 25 - 40% already and only part of our product pages have video now, we are busy expanding to more product pages and branding videos and review/ unboxing videos will be added later this year) Im quite sure that we will see our conversionrates at least double because of videowise later this year when we are done setting everything up)

When you start out with this app / service i think the best thing you could do is create a small content plan and make sure you create good quality video content that is useful for customers.
Our product videos for example are simple, just a model walking to the camera, showing the fashion / clothing and walking out of the screen. whole thing is just 12 seconds long, no audio, one take. but the video quality is good, the background is interesting and the product is clearly visible. as long as you create content that will be benificial for the customers purchase journey you will see great results with Videowise!

As for negative points, i dont really have any. i had a few minor issues but support has taken care of them extremely fast. the upload limit has been a bit of a pain in the ass for us (we shoot in very high quality which makes longer videos very big) but they have been extremely flexibel with things and made sure we where able to upload all the needed videos. bigger upload limits will be added soon as well. (but if you are on the fence because your video files are to big, just contact their support, im sure they will find a solution that fits your needs, as it was with us)

So, thats my review. Would i recommend Videowise? definately! They offer an fantastic product which is an absolute conversion beast and their customer service is really great!

Plebs en Snobs
荷兰
21天 人在使用应用
2023年8月14日

Great video tool for Shopify users! We started using Videowise a few months ago as we wanted to integrate video content on our website that you can buy directly from, and Videowise does just that. The platform is very user-friendly & easy to navigate, & even design. Kotryna & Leonardo have been extremely communicative throughout the entire process, helping & guiding our brand every step of the way, & gave very helpful tips as to how to make maximize video content & sales. Would highly recommend for anyone in the e-commerce world or anyone with a shop-able site!

Mile Four
美国
3个月 人在使用应用
2023年8月21日

Videonwise can increase the performance of your website (increasing the conversion rate, and decreasing the bounce rate) while you increase the user experience of your customers, with video content. The app is easy to manage and the team is super helpful!

iwi life
美国
11个月 人在使用应用
2023年9月13日

Videowise has been an incredibly valuable asset to our website - in the few months we've had it installed we've noticed a jump in online interaction with customers and an increase in conversion rates and ultimately, online sales. With very little work needed done on our end, Eugen has created various widgets to hold our videos in the style and format requested with little hassle and an incredibly quick turnaround.

An incredibly helpful, supportive and responsive team that take pride in our website looking slick and professional in all aspects that Videowise can help with.

We cannot wait to see what more Videowise can do for us in the future!

BPerfect Cosmetics
英国
4个月 人在使用应用
2023年8月17日

Videowise has been an excellent addition to the website. The app is really easy to use and the support is 5 star.
Nothing it too much trouble for these guys. I recommend them to anyone who is starting out with video content or looking to take existing content to the next level.
I speak to our support regularly and Kotryna has been fantastic.

Rigged and Ready
英国
10个月 人在使用应用
2023年8月29日

Really happy with this app, easy to use and very effective. Nothing sells our product better than video from our happy customers. Great team and customer support over at Videowise, always available to help when we have questions!!

Fresh Patch
美国
10个月 人在使用应用
2023年10月11日

Been using the Videowise now for just over a month and already seeing a much faster page load speed on website. Katarina at customer support was great in helping me build out different video templates and putting live on website and was quick to reply if any issues came up.

Gymproluxe
英国
28天 人在使用应用
2023年8月10日

We love using this app. It is super easy to upload videos, customize widgets and tag products. They made the process so seamless and easy. The videos play fast, not slowing down the website - incredible technology overall. The customer support is also wonderful. They are very responsive, and go above and beyond to provide a personalized support. Big thanks to our support manager, Katarina!

Gotstyle
加拿大
1年多 人在使用应用
2023年8月15日

Videowise provided us overall excellent and better service. It's a powerful conversion tool and has a material impact on our time spent on site per visitor, and sales!

Uproot Clean
美国
大约2年 人在使用应用
2023年10月6日

After learning of videowise and doing the necessary research, I decided we've got to give it a go. Customers discover us from the videos used in Facebook ads, so it makes sense to use them and other UGC to showcase products on our website. Other reviewers confirming it didn't slow the site gave comfort it could solve the issue that prevented Shopify stores from using a lot of video. Videowise's shoppable functionality was the kicker that got me over the line.
We've only been using Videowise for a few days. It's showing signs of being a great addition. Knowing the tech works effectively and the UX is great makes me think there's an opportunity for early adopters. It will be interesting to see how it affects CRO; that's the priority. The dashboard does an excellent job of helping you to assess performance. They've made a considerable effort to provide helpful analytics so you know your numbers. The onboarding has been brilliant, and the whole process of working with Eugen has been really positive. Having a dedicated CS rep makes it so much easier, I wouldn't like to take on this project alone.
I look forward to continuing to build out our library and testing video placements. I'm excited about what we can do with the tech.

Nomad the Label
澳大利亚
11天 人在使用应用