Reviews (243)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting video engagement and conversion rates on Shopify stores. It features seamless integration of social media videos, customizable templates, and direct product-tagging in videos. The app also offers advanced analytics to refine content strategies. Reviewers particularly praise the proactive and strategic support from dedicated account managers and a responsive support team.

April 5, 2023

VideoWise app is a must-have for any e-commerce business looking to drive sales and engagement through video content. They are constantly innovating and adding new features, while at the same time fixing any issues that might be happening to existing capabilities. The team is very responsive to feedback and is happy to provide solutions and ideas.

Installing and implementing a plethora of video ...

Dr. Dennis Gross Skincare
United States
About 2 years using the app
Videowise Video Commerce replied April 8, 2023

Thank you for your review and your feedback, as you already know we never stop innovating and we build software faster than anyone in this industry. Excited to continue ...

October 5, 2022

My head is just spinning with all of the possibilities Videowise is able to unlock for my business. Everyone I've interacted with has been top notch and I'm very excited to make full use of their tech. I'd been looking for an app that does shoppable videos (and more) and was stoked to finally find them. Videowise makes it so much easier to connect my customers to the right products without asking ...

ShootingTargets7
United States
About 2 years using the app
Videowise Video Commerce replied October 6, 2022

This honestly means the world to us, thank you so much for your review!

Much love,

- Liana

February 11, 2022

We're testing the app, some minor issues preventing us from launching right now, but the VideoWise team has been very responsive and helpful with fixes. Communication is on point, excited to see this live!

Crossrope
United States
About 2 years using the app
Videowise Video Commerce replied February 14, 2022

Our team is always responsive and willing to help with any custom theme customisations. Super excited to see shoppable videos live on Crossrope!

- Claudiu

October 6, 2022

A great app to add videos to your site. What I love about it are the shoppable videos, and the analytics are great to track conversions. Amazing customer service as well.

Love Hair
Canada
About 2 years using the app
Videowise Video Commerce replied October 6, 2022

Happy to have you as our customer! :) Thank you for the amazing feedback <3

- Liana

August 17, 2023

Videowise has been an excellent addition to the website. The app is really easy to use and the support is 5 star.
Nothing it too much trouble for these guys. I recommend them to anyone who is starting out with video content or looking to take existing content to the next level.
I speak to our support regularly and Kotryna has been fantastic.

Rigged and Ready
United Kingdom
About 2 years using the app
February 22, 2022

We've added 700+ hours of time spent on our site by customers watching our videos in the last 90 days alone, with a 15% engagement rate, and a 5% influenced conversion rate. Not only that, but we're able to see what type of content resonates best with our audience and create more of it for TikTok and Instagram :-D Plus the team at VideoWise have been SO helpful in helping us to set everything up. ...

Empowered by Ashley
United Kingdom
About 2 years using the app
Videowise Video Commerce replied February 23, 2022

We really appreciate you sharing some of the amazing results that shoppable videos are producing for your store. THANK YOU!!

Claudiu
Founder of VideoWise

June 10, 2022

I use the app to put videos on my product pages. They have great engagement and give me the best way possible to answer my customers questions. The support team is also wonderful. They go above and beyond to provide a good experience.

SolaceBands
United States
About 2 years using the app
Videowise Video Commerce replied June 15, 2022

We're dedicated to providing the best experience to our customers, your feedback means a lot. Thank you!

- Liana

August 21, 2023

Videonwise can increase the performance of your website (increasing the conversion rate, and decreasing the bounce rate) while you increase the user experience of your customers, with video content. The app is easy to manage and the team is super helpful!

iwi life
United States
Almost 2 years using the app
Edited September 18, 2024

Really happy with this app, easy to use and very effective. Nothing sells our product better than video from our happy customers. Great team and customer support over at Videowise, always available to help when we have questions!! Luiz on the Videowise team has been super helpful. Thank you Luiz!

Fresh Patch
United States
Almost 2 years using the app
August 10, 2023

A fantastic app supported by a world-class team, whose approach to Customer Success is the best in the business.

A big shout out to our CS Lead, Kotryna. If you are lucky enough to work with her, you'll be in great hands. Kotryna goes above and beyond to support our mutual success and is extremely good at her job. She is dedicated, knowledgeable, responsive, and patient. We love working with her ...

Booty Parlor
United States
Almost 2 years using the app