Reviews (223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversion rates, attributing a significant boost in weekly revenue to its features. It allows for the integration of shoppable videos on sites, complete with customizable templates, product tagging, and "Add to Cart" buttons. Merchants appreciate its user-friendly interface and its minimal impact on website load speeds. The app also provides robust analytics tools to track video performance. Customer support is frequently praised for being responsive and offering personalized technical and strategic advice, enhancing the shopping experience and storytelling capabilities of online stores.

Edited September 18, 2024

Really happy with this app, easy to use and very effective. Nothing sells our product better than video from our happy customers. Great team and customer support over at Videowise, always available to help when we have questions!! Luiz on the Videowise team has been super helpful. Thank you Luiz!

Fresh Patch
United States
Almost 2 years using the app
August 10, 2023

A fantastic app supported by a world-class team, whose approach to Customer Success is the best in the business.

A big shout out to our CS Lead, Kotryna. If you are lucky enough to work with her, you'll be in great hands. Kotryna goes above and beyond to support our mutual success and is extremely good at her job. She is dedicated, knowledgeable, responsive, and patient. We love working with her!

Booty Parlor
United States
Almost 2 years using the app
September 26, 2023

Videowise has been a fantastic feature in our US store. The video content increases engagement (without slowing down the page speed) and increases conversions.
It's great that they continue to work on new features.
Support is always 5 star! Special thanks to Eugen for jumping on a quick call with me to discuss other features I haven't set live yet that could help our store.

London Lash US
United Kingdom
Almost 2 years using the app
December 30, 2022

We're excited to be able to use UGC videos on our product page. That helps our customer a lot when choosing what fits them. Thank you!

Seamless Lingerie
United States
Almost 2 years using the app
Videowise Video Commerce replied January 3, 2023

Happy to help, and thank you for choosing Videowise! :) In 2023, we'll bring many new automation features to make things infinitely easier for brands like yours.

- Liana

August 1, 2023

I've been beyond impressed by the capabilities of VideoWise. I've been working closely with Kotryna from the VideoWise team, who helped with all implementation, recommendations, and has been very responsive and helpful throughout the entire time. I spent time demoing with various competitors - all of which are significantly overpriced and/or don't have the same user-friendliness as VideoWise. Highly recommended.

Natural Farm Shop
United States
Over 1 year using the app
May 6, 2021

Great app. Just started using it and really liking it thus far. Tried to do this with an in-house script before but stopped short of completion late last year. Glad to have found this.

Axel Glade
United States
Over 1 year using the app
Videowise Video Commerce replied May 6, 2021

Thank you for your review! We just looked at the reports and you already had your first influenced order of $99 minutes after installing the app. That's the fastest one we've seen so far! Very happy having you with us.

October 22, 2022

Using Videowise has enabled our community to get the best in class way (shoppable video) to immerse themselves into how to use our products and why they help with their skincare journey. Claudiu, Jide, Liana and the rest of the team were fun to work with and thorough in their approach/execution.

Eczema Honey Co
United States
Over 1 year using the app
Videowise Video Commerce replied October 24, 2022

Thank you so much for your feedback, it means the world to us! <3

Always here for you,

- Liana

October 3, 2022

More stores need to install this app! Really... it's three generations ahead of the next competitor I'm aware of.

Pillow Cube
United States
Over 1 year using the app
Videowise Video Commerce replied October 4, 2022

Haha! Thank you so much, your feedback made our day! <3

- Liana

August 10, 2023

This app has been so useful for us in growing sales and learning exactly what approaches our customers respond well to. The videos do not slow our site down whatsoever, and are extremely easy to add to product pages to instantly boost customer engagement. The shoppable video feature has no doubt increased conversion, being able to see a use case video of the product directly from each page is such an effective tool. Very intuitive interface makes it easy for anyone to learn.
Kotryna has been awesome in coaching us through setup, giving advice as to what other tools we could use (SO many useful videowise tools to explore), and is always responsive and excited to see positive progress. Could not be more happy with Videowise!

GoSun
United States
Over 1 year using the app
August 1, 2021

Very user friendly app with exceptional support. Have already seen trackable results and sales coming through. Highly recommend this app.

Bondi Air Co
Australia
Over 1 year using the app
Videowise Video Commerce replied August 1, 2021

Thank you so much, we're happy about the results as well. Can't wait to do a case study 🚀🚀