Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 17, 2023

I was abit skeptical to try this app, But within 7 days I have a 7% Conversion Rate on the videos watched. 7%! The team is absolutely incredible. They helped me through every step even though it was supper simple. Well done guys, Def recommend this one. AND. All my social videos are in ONE spot!
Rich data insights and really fun to use.

Planet54
South Africa
Time spent using app: 13 days
Videowise | eCommerce Video Platform replied May 18, 2023

:) Thank you soooo much for this amazing feedback! Happy to always be here for you! <3

- Liana

May 15, 2023

great app, boosts conversions for sure. Customer service team is great, timely, and smart, especially Leonardo!

Enhance Pickleball
United States
Time spent using app: 14 days
Videowise | eCommerce Video Platform replied May 16, 2023

We appreciate your review, thanks a bunch!
Much love from the whole team @Videowise <3

- Liana

May 2, 2023

Hands-down the best choice for integrating video into your Shopify store. Very easy to deploy and we saw an instant lift in conversions. Brilliant app, great UX, no impact on site speed and the features make it easy to create a really great experience for customers. Very impressed by the Videowise team too - super responsive, really helpful and adding great new features all the time.

KLORIS
United Kingdom
Time spent using app: 3 months
Videowise | eCommerce Video Platform replied May 3, 2023

Thank you for the feedback, it means the world to us!

Always happy to help,

- Liana

April 8, 2023

Great onboarding and great app! We switched from Tolstoy and see a huge difference in the product! Would recommend to anyone who wants video on their website!

Osmo Salt
United States
Time spent using app: 5 months
Videowise | eCommerce Video Platform replied April 8, 2023

Thank you for your review, we're grateful to rise up to your expectations!

April 8, 2023

VideoWise is the best eCom video platform we've ever seen. Simple onboarding, great UI/UX, solid functionality, and an awesome partner to work with. We tested it on our site and it boosted our CVR. Highly recommend trying it out on your store.

True Classic
United States
Time spent using app: 2 months
Videowise | eCommerce Video Platform replied April 8, 2023

It's our pleasure to be working with the fastest-moving team in eCommerce!! 🚀🚀

April 5, 2023

VideoWise app is a must-have for any e-commerce business looking to drive sales and engagement through video content. They are constantly innovating and adding new features, while at the same time fixing any issues that might be happening to existing capabilities. The team is very responsive to feedback and is happy to provide solutions and ideas.

Installing and implementing a plethora of video widgest on your website is pretty easy and intuitive, and you can even bulk publish a bunch of videos, but that depends on your store and the type of content you'll be sharing.

Some of the features could be improved on (like analytics dashboard), but no app is perfect and this one is very close to it.

Overall, I highly recommend VideoWise for your on-site video marketing and education efforts.

Dr. Dennis Gross Skincare
United States
Time spent using app: 12 months
Videowise | eCommerce Video Platform replied April 8, 2023

Thank you for your review and your feedback, as you already know we never stop innovating and we build software faster than anyone in this industry. Excited to continue working with Dr. Dennis Gross!!

Edited April 8, 2023

Be careful if you get this app and want to cancel your account!, YOU HAVE TO SEND AN EMAIL AND THEY DON'T EVEN REPLY. IVE SENT MULTIPLE EMAILS TRYING TO CANCEL MY ACCOUNT with no response!

UPDATE; CUSTOMER SERVICE REACHED OUT AND HELPED ME WITH MY ISSUE.

Ring Deluxe
United States
Time spent using app: About 2 months
Videowise | eCommerce Video Platform replied April 4, 2023

Updated reply:

Happy we've clarified this initial misunderstanding. We're always here to help and support our partner brands & retailers, and set them up for success!

Much love,

- Liana

April 3, 2023

Amazing platform, which makes it easy to use videos from all of your social channels or uploads anywhere on the site.
The team is super helpful with setting everything up so it's very smooth and painless to get up and running.
I 100% recommend the app.

SACHEU Beauty
United States
Time spent using app: About 1 month
Videowise | eCommerce Video Platform replied April 4, 2023

Thank you, appreciate your feedback! We're always here to help. :)

Much love,

- Liana

March 29, 2023

Videowise is a great platform with many use cases. Shoppable videos on-site, embedding videos off-site, and QR scannable codes. You can do so much with it.

Onboarding, customer support, and communications are efficient through Slack. They are truly an extension of your team. You won't get the usual SaaS onboarding call and then they move on to the next.

Jide has been an enormous help and I enjoy working with him. And most importantly he gets sh*t done. I am excited to see the analytics in the next 12 months.

With just a week since implementing, on-site added time reached 24 hours, and 1034 videos were watched. These are just the starting numbers and I'm confident Videowise will help us increase exponentially once we analyze further.

They are constantly taking in user feedback and implementing quickly. Videowise is definitely the main app in our tech stack. Thanks Videowise team and thank you Jide!

iGel Beauty
United States
Time spent using app: 19 days
Videowise | eCommerce Video Platform replied March 31, 2023

Thank you for your feedback, we're happy to be working together and to always be there for you!

Much love,

- Liana

March 16, 2023

I switched over from another video app that was causing all kinds of sales-stopping bugs on our site. Videowise has been a TOTALLY different experience in every way. Videowise not only has better functionality but also a far better UI. Eugen was in charge of my setup and has been so proactive, and responsive and got us launched in a matter of a couple of days with very little work or time needed on my end. Most apps charge for this level of support but Videowise includes the white glove service. I'm so happy with Videowise and can't recommend them enough. 5,000 stars!

Tushbaby
United States
Time spent using app: 8 days
Videowise | eCommerce Video Platform replied March 17, 2023

Thank you so much for your support! We're happy to be able to help and provide the best user experiences out there! <3

Much love,
- Liana