Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost conversion rates, with some reporting increases of up to 40%. They value its user-friendly interface, well-designed video players, and shoppable video feature. The app's performance is praised for not slowing down websites, and the customer support team is noted for their exceptional service. Merchants also highlight the app's analytics dashboard, user-generated content hosting, seamless Shopify integration, customization options, and bulk upload feature. It's frequently mentioned for increasing customer engagement and session time, and is considered affordable and good value for money.

October 12, 2023

Early days for us in terms of ROI. The team lead by Anastasia were so helpful during the implementation and that went well. Looking forward to working with the team more to now realise the benefits.

Happy Healthy You
Australia
2 months using the app
October 6, 2023

After learning of videowise and doing the necessary research, I decided we've got to give it a go. Customers discover us from the videos used in Facebook ads, so it makes sense to use them and other UGC to showcase products on our website. Other reviewers confirming it didn't slow the site gave comfort it could solve the issue that prevented Shopify stores from using a lot of video. Videowise's shoppable functionality was the kicker that got me over the line.
We've only been using Videowise for a few days. It's showing signs of being a great addition. Knowing the tech works effectively and the UX is great makes me think there's an opportunity for early adopters. It will be interesting to see how it affects CRO; that's the priority. The dashboard does an excellent job of helping you to assess performance. They've made a considerable effort to provide helpful analytics so you know your numbers. The onboarding has been brilliant, and the whole process of working with Eugen has been really positive. Having a dedicated CS rep makes it so much easier, I wouldn't like to take on this project alone.
I look forward to continuing to build out our library and testing video placements. I'm excited about what we can do with the tech.

Nomad the Label
Australia
11 days using the app
August 10, 2023

This app has been so useful for us in growing sales and learning exactly what approaches our customers respond well to. The videos do not slow our site down whatsoever, and are extremely easy to add to product pages to instantly boost customer engagement. The shoppable video feature has no doubt increased conversion, being able to see a use case video of the product directly from each page is such an effective tool. Very intuitive interface makes it easy for anyone to learn.
Kotryna has been awesome in coaching us through setup, giving advice as to what other tools we could use (SO many useful videowise tools to explore), and is always responsive and excited to see positive progress. Could not be more happy with Videowise!

GoSun
United States
Over 1 year using the app
October 24, 2023

Great app! We've added it to our PDPs and Homepage as well as a few other places and it's added lift in both conversion rate and revenue for our storefront. On average we've seen a 16% lift in our revenue and CR KPIs.

goPure Beauty
United States
About 1 month using the app
September 14, 2023

So, we have been using VideoWise for about a month now and its about time I write a review because its long overdue!

For anyone reading this, we are a fashion webshop and we decided to use videowise for product videos (with a product specific video on every product page) because everyone knows that playing product videos in shopify normally sucks.
We are in the process of shooting more brand videos and review / unboxing style videos to accompany the current video setup.

so lets begin...

So far the experience has been amazing. their customer support is really great, they respond to chat in minutes and they always offer a solution to any questions asked.
Which is a big win, because an app can be as good as it can get but if the support is shit, it will be an issue. But VideoWise has this covered.

Now, the app / service itself. Its epic! there are a couple of different companies out there that offer similar services, but Videowise definately offers the most well designed players + customer / end user experience. And if you want to get a good converting setup then this is extremely important.
Even though we have a video popup / slide in on every product page it is absolutely not annoying to customers, and this partly because of the design of the video player and the customizations you can add to the player.

now, because we have a unique video on every product page, it means that that there is a lot of work involved in the setup. this was something we where scared of in the beginning. but a few weeks in and we found that the time spend uploading, syncing products and setting up widgets is extremely doable.
for example, uploading 50 new products, adding shopable products to these videos, and conecting them to product page widgets only takes us about an hour.
the process is streamlined and well thought off.

Now, the big question. Will this app make you money?
Yes, it will. the day we launched the first 50 products on our site with video we had our best day so far. not only that, our conversionrate has definately increased already by quite a lot. (conversionrate cross site went up 25 - 40% already and only part of our product pages have video now, we are busy expanding to more product pages and branding videos and review/ unboxing videos will be added later this year) Im quite sure that we will see our conversionrates at least double because of videowise later this year when we are done setting everything up)

When you start out with this app / service i think the best thing you could do is create a small content plan and make sure you create good quality video content that is useful for customers.
Our product videos for example are simple, just a model walking to the camera, showing the fashion / clothing and walking out of the screen. whole thing is just 12 seconds long, no audio, one take. but the video quality is good, the background is interesting and the product is clearly visible. as long as you create content that will be benificial for the customers purchase journey you will see great results with Videowise!

As for negative points, i dont really have any. i had a few minor issues but support has taken care of them extremely fast. the upload limit has been a bit of a pain in the ass for us (we shoot in very high quality which makes longer videos very big) but they have been extremely flexibel with things and made sure we where able to upload all the needed videos. bigger upload limits will be added soon as well. (but if you are on the fence because your video files are to big, just contact their support, im sure they will find a solution that fits your needs, as it was with us)

So, thats my review. Would i recommend Videowise? definately! They offer an fantastic product which is an absolute conversion beast and their customer service is really great!

Plebs en Snobs
Netherlands
21 days using the app
February 12, 2024

I highly recommend Videowise! It really leveled up my sight with amazing social proof from my customers. They're widgets are awesome and I look forward to implementing them on all of my product pages. It's paid for itself many times over through it's conversions. Katarina reaching out to me to check in and we set up a really helpful call so I could learn even more and implement some ideas right away. I decided to upgrade my plan and now I have her amazing support working directly with her on some awesome future plans. So excited for the future of my shop. Thank you Kristina and Videowise!!!!

Mermaidcat Designs
United States
September 13, 2023

Videowise has been an incredibly valuable asset to our website - in the few months we've had it installed we've noticed a jump in online interaction with customers and an increase in conversion rates and ultimately, online sales. With very little work needed done on our end, Eugen has created various widgets to hold our videos in the style and format requested with little hassle and an incredibly quick turnaround.

An incredibly helpful, supportive and responsive team that take pride in our website looking slick and professional in all aspects that Videowise can help with.

We cannot wait to see what more Videowise can do for us in the future!

BPerfect Cosmetics
United Kingdom
4 months using the app
August 23, 2023

The Videowise App has been a game changer for the customer experience on our website. Making the switch from YouTube to Videowise videos enables the customer to interact with the video and shop directly using product links. It's also great to be able to apply brand colors to the individual modules to create a cohesive look and feel with the rest of the web page.

Highly recommend this app to highlight various pieces of content while making the shopping experience even more convenient for users!

Nutr Machine
United States
About 1 year using the app
September 19, 2023

Have been pleasantly surprised with Videowise so far - integrating all of our social media content/ videos / ugc into our site. Leonardo has been very helpful with the implementation so far and is always so quick to respond and act on any questions or requests. It has been refreshing to have this level of quick, friendly, and reliable service. He is the best. I am looking forward to seeing the results Videowise will have on our business.

MASC
Canada
About 2 months using the app
February 22, 2024

Without a doubt, this app offered one of the smoothest go live processes I've encountered for content. Easy registration, seamless integration with Shopify, all we did was login, upload a few videos and swiftly configured them in pre-set widgets. The entire process took us 5-10 minutes and we were broadcasting content on our site. User engagement with the content since then has been great.
While we've only started taking advantage of all the functionality it offers, the sheer speed at which we were able to activate it has us eagerly anticipating all the possibilities this app has in store!

Get Clutch
United States