Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration of video content, quick setup, and shoppable video feature that boosts sales. They value its customizable widgets, analytics, bulk upload feature, and user-generated content hosting. The customer support team is often praised for their responsiveness and proactive approach. This app is seen as a valuable tool for increasing conversion rates and customer engagement.

July 20, 2023

This is a great app to keep site visitors engaged on site. It allows us. to highlight products in a more visually compelling way across multiple placements on site. Our account manager has been great - super responsive to our team's needs and helping us build custom placements. Implementation & upkeep have been easy.

Every Man Jack
United States
5 months using the app
July 6, 2023

The app is great ! It was a really good addition to our website since Shopify is sometimes quite limited when it comes to displaying videos.
Stela introduced us to the app and then we have been working with Leonardo who has given us all the support and has worked very quickly to make sure we understood the system .
The platform is very easy to use and it synched very easily to our product catalogue .

Easilocks
United Kingdom
About 2 months using the app
Videowise replied July 7, 2023

We greatly appreciate your positive review! It's fantastic to hear that our infrastructure has seamlessly enhanced your website, overcoming limitations with displaying videos on Shopify, and that Stela and Leonardo provided excellent support throughout the process.

Much love,

- Liana

July 21, 2023

Excellent tool that I've been implementing across a cosmetics website. The onboarding and installation process has been very smooth and our Account Manager, Eugen, has been extremely responsive and helpful, continuing to help us make the most of the features available. Delighted to have found this and to have had such a smooth experience too. I'd highly recommend it!

SOSU Cosmetics
Ireland
About 2 months using the app
September 12, 2023

This app really lifts the brand story and brings our pages to life. Leonardo has been really helpful on the setup and team are quick to respond with queries.

Gutology
United Kingdom
7 months using the app
August 21, 2023

Kotryna has been a massive help for us along the start of our journey with Videowise! The videos on our site look amazing and we are starting to test them as ads too. We are really excited to continue our journey and learn much more about optimising shoppable video.

Studio10 Makeup
United Kingdom
About 2 months using the app
August 17, 2023

We deployed Videowise a few weeks ago, and I'm already seeing great results. It really brings the site to life and allows consumers to see real people using our products. Leo has been amazing to work with, he is super knowledgeable, responds very quickly, and has enabled all the features and functionality on the site with ease.

StackedSkincare
United States
17 days using the app
August 10, 2023

A fantastic app supported by a world-class team, whose approach to Customer Success is the best in the business.

A big shout out to our CS Lead, Kotryna. If you are lucky enough to work with her, you'll be in great hands. Kotryna goes above and beyond to support our mutual success and is extremely good at her job. She is dedicated, knowledgeable, responsive, and patient. We love working with her!

Booty Parlor
United States
10 months using the app
June 19, 2023

Claudiu has been extremely kind and helpful, bringing insights and ideas on how we can grow our store. Great customer service and I'm looking forward to implementing the proposed strategies to continue grow our brand.

Intelligent Change
United States
7 months using the app
Videowise replied June 20, 2023

Appreciate your review, thank you! :) We're committed to making a significant impact on your brand's success and support you every step of the way.

Claudiu Cioba
CEO, Videowise

August 1, 2023

I've been beyond impressed by the capabilities of VideoWise. I've been working closely with Kotryna from the VideoWise team, who helped with all implementation, recommendations, and has been very responsive and helpful throughout the entire time. I spent time demoing with various competitors - all of which are significantly overpriced and/or don't have the same user-friendliness as VideoWise. Highly recommended.

Natural Farm Shop
United States
6 months using the app
October 19, 2023

Very good client service, Leonardo is perfect

Helssy Hair
France
4 months using the app