VIDEOWISE Shoppable Video UGC

Videowise is the solution we've been looking for to help our customers understand the value and fun of our convertible dresses. Being able to integrate our social media videos seamlessly into our homepage, collections and product pages helps us answer customer questions and concerns before they even arise. The team, especially Johanna have been super helpful in providing ideas, support and analysis to make sure we make the best use of the app and improve our conversions. Thank you!

Videowise has been a great addition to our site! Not only does it help showcase our products through videos, but helps us influence potential customers. The platform is easy to navigate once you get the hang of it and if you have any questions--their team is ON TOP OF IT!! Luiz has been super helpful with suggesting features and answering any questions I may have.

Videowise's support team is second to none! Anastasia is the absolute best! They have been meeting weekly to ensure that our deployment is going well. They went out of their way to debug an issue that was from another app having remanent code in our site. They make very insightful and strategic recommendations on how we can use our video, what type of content they recommend, etc. We already have almost a half a million in revenue tracked through analytics of people who spent time watching our video content on the website. Overall I highly recommend them.

Videowise has been a great addition to our website, enabling us to smoothly integrate our social content on site and upload content from our community. I particularly like the product-tagging feature which allows shoppers to click on products in an image and add them to basket or view the product page.
The platform is very easy to use and Anastasia has been fantastic: very responsive, always helpful and she gives great recommendations.

I encountered a few challenges while using the app, particularly as a newcomer. I had some confusion about its features, and I also had suggestions for updates that could enhance the user experience. To my surprise, the CEO of Videowise reached out to me right away and scheduled a call to address my concerns. He patiently explained the aspects I found confusing, which helped me navigate the app more effectively. Additionally, he welcomed my suggestions for new features, acknowledging their potential value. The level of customer support I received was impressive; it truly showed how much they care about user experience. After our conversation, I felt much clearer and excited to dive back into the app. Thank you so much for your support!