Reviews (24)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 30, 2025

VideoPoint has truly transformed our store! Adding shoppable videos to my product pages was incredibly simple, and it immediately increased customer engagement. I highly recommend it for anyone looking to enhance their website with video content

Rojaprofessional.com
Lithuania
About 1 year using the app
TouchPoints Inc replied June 6, 2025

Thanks for the great feedback! Awesome to hear the setup was simple and you're already seeing more engagement. Glad VideoPoint is making an impact - excited to keep helping you turn more views into sales!

June 18, 2024

VideoPoint has been a game-changer for us as a beauty & personal care brand.

Integrating shoppable video widgets into our Shopify store was fast, easy, and efficient. The app allows us to reuse our existing Instagram content, saving us a ton of time and effort.

We've seen a noticeable boost in engagement and conversion rates since using VideoPoint. Our customers enjoy the interactive shopping experience, and our average order value has also increased.
Analytics provides clear insights into our in-video revenue, ROI, and the whole funnel from visitor to purchase.

Overall, it's a must-have tool for any DTC brand looking to enhance its online sales.
Highly recommended!

Moon Cosmetics
Lithuania
5 months using the app
TouchPoints Inc replied December 8, 2024

Thank you for your incredible review! 🌟 We're excited to hear how VideoPoint has elevated your beauty & personal care brand's shopping experience and boosted engagement, conversions, and AOV. 💄💻

Reusing Instagram content while driving measurable results is exactly what we aim for. If you have any feedback or ideas to make the app even better, we'd love to hear them. Here's to continued success! 🚀

June 12, 2024

We've integrated VideoPoint into our Salanida store, and it’s been fantastic. VideoPoint turns our Instagram Reels into shoppable videos, boosting engagement and increasing our conversion rates significantly. The customizable and mobile-friendly widgets seamlessly match our site’s design without impacting loading speed. We've seen more sales without additional ad spend or increased traffic. The analytics provide valuable insights into video performance and revenue. The customer support is responsive and helpful. Overall, VideoPoint has enhanced our customer interaction and sales without needing new content creation.

SALANIDA
Lithuania
5 months using the app
TouchPoints Inc replied December 8, 2024

Thank you for the fantastic review! 🌟 We're thrilled to hear how VideoPoint has boosted engagement and conversions for your Salanida store without increasing ad spend or traffic.

We’ve just introduced AI-tagging specifically for fashion and apparel brands, which automatically turns videos into shoppable content. It saves time and keeps your on-site videos fresh and up-to-date.

The best part? You don’t need to do a thing—it just works. Happy AI-tagging! 😉

May 15, 2025

We’ve been using VideoPoint in our business now for a couple of months, having previously used an alternative ‘major’ provider who positioned themselves as the standard for a shoppable video app.

After contacting practically all companies on the Shopify App Store we decided to make the jump to VideoPoint as other providers couldn’t provide the features we needed, they didn’t listen to feedback and they didn’t take the time to understand our business.

From the get-go Kostas and team were eager to hear about our business, our goals and roadmap. Kostas took the time to visit our site, understand our vision and suggested how we could utilise the best of VideoPoint’s features to help our business.

The onboarding and implementation of VideoPoint was tailored to our business and was made seamless by constant check in’s and extremely responsive communication. The VideoPoint dashboard is user friendly and easy to manage large volumes of product tagging.

We’ve integrated VideoPoint video pages as a core functionality of our store. The UI is sleek and works smoothly. We upload hundreds of products per week which are tagged on VideoPoint and this has had no impact on our site speed. To date, we haven’t experienced any outages or major bugs and VideoPoint widgets have performed smoothly even when site traffic was high. We’d previously experienced issues with our old provider where the video feed was buggy and couldn’t handle high traffic - so much so that customers even fed this back to us directly. It seems all these problems don’t exist with VideoPoint.

VideoPoint’s pricing is competitive with other providers but where they stand out is in the metric they use to measure usage. Other providers use impressions which often led to us having higher usage comparative (and subsequently we incurred surcharge fees) whereas VideoPoint have opted for video views as their metric. It’s also great that there isn’t a watermark on any of their paid plans (something our previous provider only offered on their highest tiered plan).

As a result of using VideoPoint we’ve experienced a huge boost to conversion rates. Customer feedback has been fantastic and it's helped us grow our brand rapidly as it's a USP to our industry/market. Kostas and team have listened to our feedback and are helping us develop customised features so we can better serve our customer base.

Kostas truly cares about his clients and wants them to succeed. We’ve been extremely impressed by VideoPoint to date and look forward to growing our business with them.

Wax Merchant
United Kingdom
3 months using the app
TouchPoints Inc replied May 21, 2025

Thanks so much for this detailed review - means a lot!

We built VideoPoint to solve exactly these gaps, and it’s great to see the impact so clearly on your end. From product tagging at scale to performance under traffic, we’re glad the platform is holding up strong.

Your feedback keeps shaping what we build next. We're in it for the long haul and excited to keep pushing together!

June 16, 2025

Game-Changer for Conversions – A Must-Have App!
We’ve tested countless CRO tools, but VideoPoint blew us away. Within days of adding shoppable videos to our product pages, we saw an 11.8% lift in conversion rate—and this wasn’t a guess. It was A/B tested using VideoPoint’s built-in experimentation module, so we know the uplift is real.
The integration was seamless, and their AI automatically tagged our products in the videos—no manual setup needed. It literally turned our existing Instagram Reels and UGC into high-converting shopping experiences. Our PDPs finally feel alive.
Support has been top-tier—super responsive, strategic, and clearly invested in our success. They even shared personalized tips on where to place videos to get the most uplift.
If you rely on video to drive sales, this is the one app you can’t afford to skip. It’s the easiest win we’ve had in our Shopify stack this year.

LilPotty
Lithuania
About 1 month using the app
TouchPoints Inc replied July 8, 2025

Wow – this is the kind of feedback that fires us up. Huge respect for the structured A/B test, and 11.8% lift is no joke. Glad the AI tagging and support delivered as promised. We’re here to keep stacking wins with you. Let’s keep pushing!

June 5, 2024

I would definitely recommend this app to anyone who creates video content for social media. The app is easy to use, and the videos on the website look great and engaging, which will increase customers' time on your website.

Roja.lt
Lithuania
4 months using the app
TouchPoints Inc replied December 8, 2024

Thank you for the recommendation! 🎉 We're thrilled that VideoPoint is helping you create engaging experiences and keep customers on your site longer. Here's to more success with your videos! 🚀

June 3, 2024

I've been using this app for a couple of months now & can definitely recommend it to every store owner.

I've been looking for a solution to reuse UGC content and reels from Instagram in my website but struggled to find the best way for it. This app is a life-saver!

It's easy to set up and most importantly - it is not intrusive yet visible and engaging for our customers. Love the feature that allows user to add to card directly from the video. Way to go!

harvoola
Lithuania
4 months using the app
TouchPoints Inc replied June 5, 2024

Thank you for the glowing review!
We're thrilled to hear that VideoPoint has been such a game-changer for your store. We designed it to seamlessly integrate with your Instagram content while enhancing the shopping experience for your customers. Your recommendation means a lot to us, and we're committed to continuously improving and providing value to store owners like you. If you have any questions or suggestions, feel free to reach out anytime. Happy selling!

Love,
VideoPoint Team

April 9, 2025

VideoPoint is a game-changer! It made adding shoppable videos to my product pages super easy and instantly boosted engagement. The auto product tagging saves so much time, and the design fits perfectly with my store. Highly recommend if you want to level up your site with video!

MINIMALE ANIMALE
United States
27 days using the app
TouchPoints Inc replied June 6, 2025

Love hearing this! Glad the auto-tagging and seamless design are working well for you. Boosted conversions and easy setup are exactly what we aim for. Thanks for the recommendation - more wins ahead!

December 2, 2024

This app has been a great addition to my store. It lets me use my existing Instagram videos directly on my site, and I’ve seen a noticeable boost in sales. It’s easy to set up, and the videos look great on my product pages. Definitely worth trying.

Forest Rent
Lithuania
23 days using the app
TouchPoints Inc replied December 8, 2024

Thank you for your awesome feedback! 🚀 We're thrilled to hear that VideoPoint has been a game-changer for your store and helped boost your sales. If you ever need assistance or have ideas for new features, feel free to reach out—we're here to help! 🙌

June 4, 2025

I've been using Videopoint for about 4 weeks now and I can highly recommend it. Conversion uplift is immediate and it makes the site much more engaging. I truly appreciate the great support from the team as well. Set-up was a breeze and it looks amazing!

frsh
Switzerland
About 1 month using the app
TouchPoints Inc replied June 6, 2025

Thanks a lot for the kind words! We're glad to hear you're already seeing the conversion uplift and improved engagement. Great to know setup was smooth and the widgets look great on your site. We're here if you need anything else!