Vify: Professional Gift Cards

The Vify team has been excellent to work with. Their customer service is great, including their response time for inquiries. We are successfully up-and-running using their app, and sales are rolling in.

La aplicación funciona genial y el equipo de soporte es super profesional y te ayudan en todo lo que necesitas. M encanta esta app

5* Customer Service. Was working on this late at night and they responded with quickness to fix a couple of my issues. Recommend downloading

Updated review May 6, 2024 (15 months later).
I discovered today that my gift cards were no longer showing the custom options that I put on them over a year ago. After exchanging messages with support, I discovered that at some point, the ability to add these options was moved from the free plan (the only plan available when I got the app) to a paid plan.

I was never informed that I'd need to start paying 9.99 per month to keep these options, and instead the features just stopped working. So for *how long*, I have no idea, my pages have just had blank squares where gift card images should be.

It just feels like a bait and switch. I have a lot of time invested in creating these and at no point was I informed that the features I was using and building would one day be under the paid umbrella.

I understand that companies must make money, and with the additional features of paid plans I may have one day upgraded. But to TAKE A MAJOR FEATURE away is pretty terrible service.

I am on the search for something else as I no longer feel this is trustworthy.

Previous review February 2023:

In just the days I have had this I have seen improvements in the capabilities of this app—the support is very responsive to the questions and requests I have made, and I love that I can create multiple gift cards with different designs for events and occasions. There was one thing I couldn't work out and I set them up as collaborator to fix it and by the next morning it was fixed. By all means, look up my website to see how good the gift cards look.
Thanks so much!

This app is super helpful and easy to use. The customer service was on point and was able to solve the problems I had in a matter of minutes. Thanks vify for the amazing app and support team!

Wow! Honestly a great app! I am so excited to be able to promote our gift card program in this way. I just installed this app & reached out to support with some questions. Jack got back to me immediately!! He did what I was asking for, for me! Answered 1,000 more questions I had, pointed out ideas, the customization features, etc. I'm very impressed with any organization that shows this level of customer care & experience. Bravo! StaySm:)in'! Jack & Vify!!

Great free app that fills a need left by Shopify's out-of-the-box Gift Card product. Quick troubleshooting and setup help, too!

AWSOME CUSTOMER SERVICE FRON TINA. SHE WAS SUPER PATIENT AND I EXPLAINED IN DETAIL.
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Great App, it has the value gift card option, and the customization you need for your customers and their customer support reply within minutes. Thanks Tracy for helping me out

Equipe Incrível e prestativa! Sempre ajudando a resolver quaisquer problemas. Realmente entrega o que promete.