Vify: Professional Gift Cards

Support was good, but the app stopped working after a few months with no resolution or explanation

Ich mag diese App sehr gern. Der Support ist jederzeit erreichbar und hilft bei kleineren und größeren Schwierigkeiten.

The Vify team has been excellent to work with. Their customer service is great, including their response time for inquiries. We are successfully up-and-running using their app, and sales are rolling in.

I have used a lot of APPS and I rarely leave a review. But in this case i am leaving one because the app is an excellent for offering gift cards on your site. It has everything you need. The chat response is very quick and they are very patient to understand your issue if any. Price is also Great as opposed to the others I checked. They dont have a Thousands of reviews but I foresee them gaining quick.

La aplicación funciona genial y el equipo de soporte es super profesional y te ayudan en todo lo que necesitas. M encanta esta app

It has been easy to set up and had a query today which was answered quickly and helped me step by step even though I was not sure about what I had to do. Would highly recommend.

Mega schneller Support! Sehr professionelles Team! Immer gerne zu empfehlen!

Geweldige support reageren snel en zeer fijn om te gebruiken

Updated review May 6, 2024 (15 months later).
I discovered today that my gift cards were no longer showing the custom options that I put on them over a year ago. After exchanging messages with support, I discovered that at some point, the ability to add these options was moved from the free plan (the only plan available when I got the app) to a paid plan.

I was never informed that I'd need to start paying 9.99 per month to keep these options, and instead the features just stopped working. So for *how long*, I have no idea, my pages have just had blank squares where gift card images should be.

It just feels like a bait and switch. I have a lot of time invested in creating these and at no point was I informed that the features I was using and building would one day be under the paid umbrella.

I understand that companies must make money, and with the additional features of paid plans I may have one day upgraded. But to TAKE A MAJOR FEATURE away is pretty terrible service.

I am on the search for something else as I no longer feel this is trustworthy.

Previous review February 2023:

In just the days I have had this I have seen improvements in the capabilities of this app—the support is very responsive to the questions and requests I have made, and I love that I can create multiple gift cards with different designs for events and occasions. There was one thing I couldn't work out and I set them up as collaborator to fix it and by the next morning it was fixed. By all means, look up my website to see how good the gift cards look.
Thanks so much!

This app is super helpful and easy to use. The customer service was on point and was able to solve the problems I had in a matter of minutes. Thanks vify for the amazing app and support team!