Order Printer: PDF Invoice App , 755 avaliações
There's been a few bugs since the latest update. Had to do a clean sweep on the setup for it to work properly again. All in all good app.
Been using the app for 2 years now and very happy with it. Love that it is easy to customize your templates. Templates look professional and exactly what I was looking for for my small business. Thank you for a great product!
We've been very happy with this app, even when using the free plan! Support has been awesome.
We had an issue with the way our discount codes were showing. I reached out via live chat and heard back within 24 hours! They were very patient and helped me find the problem. They were able to custom-build us an Invoice Template that worked for our business and discount codes! Turn around time was amazing as well!
Works very smoothly, great set of features, quick support - really recommendable.
We used to use this app to create our invoices by adding the shipping costs as a separate item to the purchases and removing the original shipping from the bottom of the invoice since German tax laws require that the taxes for the shipping are a) in synch with the the tax for the ordered items (e.g. book tax 7% = shipping tax 7%, clothes tax 19% = shipping tax 19% etc.). It was easy to manipulate the invoices the way we needed them to be suitable for the German tax authorities. After an update that we did NOT install (and we haven't been asked either) the whole interface is different, editing the orders the way we need them is now impossible. Before that, it was all nerdy and performing not that efficient but we got what we needed at the end of the day. That's over now and we will have to look for a different solution.
I have to give a big thumbs up to their team member Liam, their customer service is really friendly and attentive. The response was very quick, even though I asked them at 1am.
I am absolutely livid with my experience using Order Printer: PDF Invoice App for my two stores. Paying $40 per store each month, I expected a service that worked, but what I got is a complete train wreck. This system isn't just flawed; it's a colossal failure, wreaking havoc on my business operations!
Let's talk about its so-called "features." What a joke! They're practically non-existent. The automated email notifications to customers? A total farce! They never work, leaving us in a constant state of chaos and confusion. My team and customers are equally frustrated, and honestly, it's embarrassing.
And the invoicing system? It's a disaster! It can't issue or send invoices correctly, costing me revenue and pissing off my customers. It's like they designed this app to sabotage my business!
But wait, it gets worse. Their customer service is a nightmare. It's not just bad; it's practically non-existent. My pleas for help vanish into a black hole, with no useful response ever coming back. It's a slap in the face, leaving me with a broken system that's critical for my operations.
I'm beyond questioning the legitimacy of this service. It's not just bordering on a scam; it feels like a full-blown con! Choosing Order Printer: PDF Invoice App is the worst decision I've ever made for my business. I urge anyone considering this app to run in the opposite direction. Save your sanity, your time, and your hard-earned money. This app is a disaster waiting to ruin your business.
We were deeply sorry to read your 1-star review on our app detailing the frustrating issues you encountered. We did take your feedback seriously and immediately launched an investigation into the matter you reported earlier.
We are pleased to inform you that we have successfully identified and resolved the issue that affected the functionality of the app. We are confident that you will now have a smooth and seamless experience using Vify.
We understand that this experience may have caused you to lose trust in our service. We sincerely apologize for any inconvenience and frustration you faced. We are committed to continuous improvement and are taking steps to prevent similar occurrences in the future.
As a token of our appreciation for your understanding and patience, we would like to offer you a refund of 3 months of usage, as we discussed during our chat.
We hope that you will give Vify another chance. We are confident that you will be impressed with the improvements we have made.
Thank you for your feedback and continued support.
We have been using the app for over a year and are very satisfied. Our questions and problems were solved immediately via chat support
C'est une application tierce de Shopify qui est simple d'utilisation. Le service à la clientèle est rapide et efficace.