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I had trouble getting the text colored so I tried to get help and was very disappointed to find their "help" was a service ticket system, which means a very long wait time for actual help. After I posted my first review here, I was given a work-around-- a page was emailed to me that should have actually appeared on their help page (if they had one). Why did I have to open a service ticket to receive that? It should be easily accessible so users can help themselves without having to wait for someone to answer a service ticket! I sent a follow-up question after the first response I received but it's been 2 days and I still haven't gotten an answer to that question, specifically, why the colors on the Theme Customization page won't save! As I said before, I'm happy to continue upgrading my reviews but I really need someone to address this! It takes far too long to get help with this app.
Thanks for reaching out. We’re sorry to hear about your experience with our App. We’ve recently launched a FREE beta Videofy version and are constantly working on improving our product and developing new features.
Our user’s feedback is extremely valuable to us and we make sure to reply to every inquiry we receive during our hours of operation - Sunday to Thursday, 05:00 - 15:00 (UTC/GMT).
As for your inquiry, all of our video styles are customizable and allow you to change the fonts and colors of your video. During the editing process and using the Advanced text mode, you can add up to 5 text boxes, resize and move them across the screen to set their position. You can also change the font, fill color, adjust the text alignment and do much more!
I noticed that our Support team has replied to your ticket with a detailed explanation. Feel free to get back to them with any other question - Good luck with your videos!
I use app for biz would like to be able to fit in more messages, have more photos and different music.
Thank you for your feedback. We’ll forward it along to our product team—we’re constantly working on improving, and we appreciate the input. We’re available for further inquiries or feedback at https://vimeo.com/help/contact.
I will update my review when the item (1) is addressed in a timely manner
Here's what you need to know about this app BEFORE you crush that Add app button:
1. Maximum resolution of 720p (DEAL KILLER)
2. No way to insert a call to action (CTA) text link.
3. No way to easily export videos.
4. Incompatible with Instagram.
Thank you for sharing your feedback. We've recently launched a free beta Videofy version and are constantly working on improving our product and developing new features.
Rest assured that the features you mentioned (and more!) are on our roadmap and our teams are working on it.
We'll make sure to forward your comment as we understand how important this is.
Team Videofy
We've used Vimeo as a trial before. You can easily create photos like videos, so we think you will use them frequently in the future. We hope to work with you in the future.
Thank you for your rating! So delighted to read that you think our app is great! We hope that you benefit from using our app as much as we enjoyed seeing your rating and reading your review!
Super! la qualité des images est bonne!
Facile à utiliser, payer pour mettre son logo! je recommande
Merci d'avoir pris le temps de nous évaluer. Vous nous aidez à donner le meilleur de nous-mêmes :)
I used this app because it helps me promote a website. It is really simple to use. I enjoy choosing options for the music and fee of my video.
Thank you for your seal of approval! We are so happy when video makers recommend our app as a really simple to use product! Thank you for the review and the rating!!!
Just wonderful. Good app. I can't do lot of video before but now I do. Easy, quick, animations and good.
Excellent app, user friendly. Perfect for Facebook marketing. I hope soon will be integrated to Instagram.
Thank you!!! So delighted to read that you think our app is great! Keep enjoying creating videos!
I have no complains :) this is an awesome app. I am able to quickly I mean within minutes just to whip up an add for my products. Just supercool!! I tried all kinds of expensive programs and software before and none are as efficient as this app.
We hope your videos are as beautiful as your review is to us! Thank you for your fantastic review and rating!
Brilliant App only just started using but can see instant benefits.
Would be 5 Star if the videos had more customization (as in allowing more images or different music than standard).* *After the reply I can now do these things, however downloading the video/uploading to instagram/uploading to collections part of my shopify site remains an issue for me.
Thank you for your updated review. We currently do not offer downloads to your local storage nor do we support uploading to Instagram at this time. In regards to uploading to your collections on Shopify, please contact us directly by opening Videofy and clicking on Settings --> Contact Support so we can assist and help to resolve this for you.
