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Very poor quality, video will not load. Too many blockers on the free plan as expected.
Video making is very easy , great feature. However, having an issue playing videos in shopify ? Anyone with a similar situation ?
Thank you for reaching out to us & for providing your feedback about our app. We’re sorry to learn that you're having issues. That shouldn’t happen! Since posting this review ...
I would like to give a better rating however I can't upload my created videos to YouTube. Even after submitting a ticket, there was no response.
Thank you for reaching out to us & for providing your feedback about our app. We’re sorry to learn that you're having issues. That shouldn’t happen! Since posting this review ...
the videos are great but I couldn't upload to Facebook properly cause it appeared as a link to your dashboard and didn't appear in FB as a regular vid. when I tried again I was asked basically to let the app see & MANAGE all my FB business content. you should ask that before you waste ppls time...
Oh no! We’re sorry to learn that you are having issues. Please reach out to us directly by opening Videofy and clicking on Settings --> Contact Support so we can further ...
Easy to make the videos, but they do not play at all. The image of the video is a static image, like the product pics.
Oh no! We’re sorry to learn that you are having issues. Please reach out to us directly by opening Videofy and clicking on Settings --> Contact Support so we can further ...
I am currently on a free trial, prior to buying the app. Not all features are available, but it's easy to make videos. However, NONE OF THE UPLOAD/SHARE FUNCTIONALITY works. How am I supposed to determine if I want to purchase this for my website if a basic functionality doesn't work? Also, there seems to be no support while on the free trial. I would love to purchase if I knew that this was a ...
Thank you for your review. For your awareness, Videofy is a free beta product and doesn't currently offer a paid subscription or trial. Please reach out to us directly by ...
Not as advertised - also i unstalled the app and it messed up my mobile menu where the mobile menu overlaps the product image - it was confirmed by Shopify that this was due to Magisto - can someone help me remove the magisto code to resolve this
With Videofy, you can create and and share beautiful and effective videos on social media, and embed it anywhere in your store using a code snippet. Due to technical ...
I had trouble getting the text colored so I tried to get help and was very disappointed to find their "help" was a service ticket system, which means a very long wait time for actual help. After I posted my first review here, I was given a work-around-- a page was emailed to me that should have actually appeared on their help page (if they had one). Why did I have to open a service ticket to ...
Thanks for reaching out. We’re sorry to hear about your experience with our App. We’ve recently launched a FREE beta Videofy version and are constantly working on improving ...
Would be nice to be able to add audio files that are not music. I sell sound effects and would like to use the video preview generator for marketing.
Thank you for your feedback. We’ll forward it along to our product team—we’re constantly working on improving, and we appreciate the input. We’re available for further ...