Vimeo Create ‑ Video Maker

bad app asking me money

The Vimeo App cannot import products from Shopify anymore. I have over 500 products, only a few are in Shopify folder. If I click on that, it takes to error page. If I try to write anything on search fieldt, it takes also to error page.
This problem has been here recently.
I contacted support for several days, did not get any help. This is the most incompetent, worthless support I have ever experienced. The support agen does not have any basic knowledge and no intention to look at the issue.
I have paid for 1 year. This money is thrown into water.

it is NOT free.

I loved the app until the change I used to be able to use my store inventory to make videos it was seamless , now we have no idea how to do that, and their customer service couldn't help or explain, how to continue doing what we were use to doing , we used the app to grow our youtube channel and its at a stand still now

APP esta desconfigurado funcionava muito bem mais agora ao criar videos a partir dos produtos shopify os videos são criados com erros , pois as letras não se encaixam dentro do video fica todo desconfigurado

I cancelled this app and auto-renewal but they took payment anyway. However it has taken 3 goes to submit a one star review

They just ripped the carpet out from under me. The whole app is now garbage! To use the video maker you now have to up grade and pay annually up front. $ 230.00 for the minimum plan to be able to use the app. I don't need all these templates they offer and will be going else where.

I thought I’d done something wrong as I couldn’t use it without paying. If you’re not free then you should say that.

I have created a wonderul video but I can't use it or share it unless I upgrade. A real shame as everything I read suggested that it was free unless you wanted to use Pro templetes. A bit dissapointented, unless I am doing something silly. I hope I am being silly

I wanted to love this app. At first I was able to re-arrange the footage, but now I can't. Even when copying a video that I was able to, I am no longer able to. As I am in the US, their support is only available during the night so getting help can be a long process. They have a paid website, with much more options and better videos, but can't see a way to connect it to Shopify.