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Was willing to pay the fees, but I received no response to my three emails inquiring as to why my videos were not working with my theme. I'll find something better with a company that actually has a customer service department.
Thank you for your review. Our support team has sent multiple responses to your emails. Could you please be sure to check your spam folder and promotions tab for the tickets numbered 7652363 & 7656129. Ticket 7652363 was received on January 3rd and responded to on the same day. Ticket 7656129 was received on January 5th and responded to on January 6th. We look forward to your response!
It's honestly a better bet to use Fiverr to create ads for you. It's a neat concept ,but the execution is way off. There are better FREE online video editors if you're trying to create a video ad. This is not it
We've recently launched a FREE beta Videofy version and are constantly working on improving our product and developing new features. Our service allows you to use our immense stock library collection and create postable social media videos at no additional cost! How do you think we can do a better job addressing your individual needs within our app? What would you like to see in this app to make it a better experience for you? We would love to hear your thoughts and opinions! Let us know.
I WANT TO DELETE THIS EMBEDDED VIDEO. It's ON THE MIDDLE OF MY PAGE AND THERE IS NO GUIDE TO DELETE THE VIDEO. PLEASE HELP ASAP TO DELETE THE VIDEO.
Thank you for reaching out. You can remove a video from your product page the same way you remove an image:
On the admin of your store, go to the Products tab.
Select the product you created the video for and scroll down to see the media and images section.
Look for the video thumbnail with the Play button (it should be the last image).
Click on the 3 dot icon and click Delete to confirm.
Feel free to check your inbox and follow up there with any other questions. Our support team replied to your inquiry shortly after it was submitted :)
tried this app - it's okay if you haven't tried making your own vids ... thought I could save a bit of time running an automated process - didn't like the results. I'll just stick to making my own.
We are sorry to read that you feel that way. What kind of feedback and constructive input can you provide to make your next experience better? We would love to hear your thoughts and opinions! Let us know.
FREE to install and make a video with a watermark then an annual fee of 100s to actually use or get the video created. Adobe Premire is cheaper
We appreciate your feedback. You can create, save, & publish beautiful videos with our free version. Please make sure you choose one of our free Templates or Styles (without the PRO sticker) & do not exceed a 30-second final video. Videos made with our free version have our watermark on them as well. Give it another try & let us know how you like your video.
Additionally, Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade
This was chaos. I rather go be to using promo.com they have the same thing, i do not know who copied from who, but promo app is far better than this. Sorry..i have to delete it.
We are sorry to read that you feel that way. What has brought you to that conclusion? How do you feel we can improve our app for a more well-rounded experience for you? Let us know!
I tried to use this app to turn my existing product photos into a video on my website using the shopify platform. It would not let me imbed the final video the website or save without paying a monthly $20 fee. it says free but its not. I even kept the video less than 30 seconds as stated and used a free templete. In this case it was the NO FILTER template.
Thanks for your review. Free users can't remove the watermark; that's the trade-off. With an upgrade to Plus (or higher), you can choose if you want to include the watermark on your video. Feel free to reach out to us at https://vimeo.com/help/contact with any other questions.
not even integrated, takes you to vimeo website. Not as easy as the app page makes it sound. you still need to manually select images. it doesnt just create videos without imput. Also not free to actually USE the videos.
I tried this app and I wanted to like it. I've been using promo.com app and this one fell short in comparison. The text styles look really outdated and once you start editing a video, the text editor is tedious and you cannot easily change the style.
I couldn't even have the video displayed on my store, which is good as I was just testing the functionality.
It's free though, I'll give them that, but the current rating of 4.8 tells me that most of the reviews might be misleading.
Thanks for your feedback! Actually, we're just putting the final touches to the next generation of our app. We hope to have it available for everyone shortly. In the meantime, can you please tell us why you weren't able to display the video on you store? We'd like to learn more about this in order to improve our app.
First I downloaded the app, it auto connected to an unrelated client vimeo account without asking me. I then had to disconnect, create an account for my business. Then I see templates, some with a “Pro” badge. So I click one with no pro badge. Then it tells me I need to download the vimeo app. Download the app and it’s sideways, no tablet version. Then it asks me what kind of videos I want to make, and eventually asks me for money to do anything. Total waste of my time.
Hi, thank you for your review. We’re sorry to read about your experience with our app. Please note that the optimal VC for Shopify experience occurs when operated on a computer or laptop, as it is not supported on tablets nor mobile web. For additional information or so we can assist further, could you please reach out to us directly at https://vimeo.com/help/contact?