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I have used this app previously and it worked awesomely with my Shopify store. The current version does not integrate with my Shopify products. I have reached out to the developer and no response. Shopify should remove this app becuase it no longer has integration to Shopify products.
Oh no! We’re sorry to learn that you are having issues. We understand that you have reached out to our support team. We will communicate with you further via the ticket and will do our best to resolve this with you!
Muy buena aplicación!! los videos son cortos y eficientes, se pueden adaptar muy bien y sirven para hacer promoción de la web.
Gracias por tu comentario!
Came across this app and gave it try. It's easy to use and the results are amazing. Can't wait for Instagram sharing option to come on board. Would love to have the option of using our business logo in the video.
It is a phenomenal app. I love it because it's very easy and quick. Very smart people who created a very easy app to use. I created a video for my store online and it's fantastic how easy it is and I can embed it to my collection.
Thank you so much for your review and your rating! It means a lot to us that you have taken the time out of your day to give this to us! We hope Videofy delivers it's best to you each and every time that you create a video!
My experience was quite good.
I only give 4 stars because you don't have the option to download the video directly to my computer.
If the app had that option, this application would be 100% perfect and I would give you 5 stars.
If I am in the test phase, it should be fully functional, including free download to my PC. Thank you!
Thank you for your sharing your feedback. We've recently launched a free beta Videofy version and are constantly working on improving our product and developing new features. While we currently don't offer the option to download the videos, rest assured it's on our roadmap!
Thanks, Team Videofy
Not as advertised - also i unstalled the app and it messed up my mobile menu where the mobile menu overlaps the product image - it was confirmed by Shopify that this was due to Magisto - can someone help me remove the magisto code to resolve this
With Videofy, you can create and and share beautiful and effective videos on social media, and embed it anywhere in your store using a code snippet. Due to technical constraints, we can’t guarantee that the auto-embed feature will work with every Shopify theme out there. You can remove the videos that you tried to auto-embed, and still enjoy Videofy’s other publishing options. For removing our code from your site, our support team can help easily do it! Please reach out to us directly at: https://bit.ly/2ZkAY4c with your contact details.
Trying new things and it works ok for the moment, thanks. Have to get around a bit but it looks easy even for a complete computer beginner like me. Have to see how it goes with Shopify now...
Thank you - happy to read that you are enjoying our app! Is there something else that we could do to turn this 4-star rating into a 5-star rating?
Its the best app that I've ever found to make videos for my products! Thank you for your service I really appreciate it!
Hi there, thank you - glad you like it and find our app easy to use! Is there something else that we could do to turn this 4 star rating into a 5-star rating?
I had trouble getting the text colored so I tried to get help and was very disappointed to find their "help" was a service ticket system, which means a very long wait time for actual help. After I posted my first review here, I was given a work-around-- a page was emailed to me that should have actually appeared on their help page (if they had one). Why did I have to open a service ticket to receive that? It should be easily accessible so users can help themselves without having to wait for someone to answer a service ticket! I sent a follow-up question after the first response I received but it's been 2 days and I still haven't gotten an answer to that question, specifically, why the colors on the Theme Customization page won't save! As I said before, I'm happy to continue upgrading my reviews but I really need someone to address this! It takes far too long to get help with this app.
Thanks for reaching out. We’re sorry to hear about your experience with our App. We’ve recently launched a FREE beta Videofy version and are constantly working on improving our product and developing new features.
Our user’s feedback is extremely valuable to us and we make sure to reply to every inquiry we receive during our hours of operation - Sunday to Thursday, 05:00 - 15:00 (UTC/GMT).
As for your inquiry, all of our video styles are customizable and allow you to change the fonts and colors of your video. During the editing process and using the Advanced text mode, you can add up to 5 text boxes, resize and move them across the screen to set their position. You can also change the font, fill color, adjust the text alignment and do much more!
I noticed that our Support team has replied to your ticket with a detailed explanation. Feel free to get back to them with any other question - Good luck with your videos!
It's really good to make videos. But the problem is that I tried to embed two of the videos to my product page. And then I didn't like them, I deleted the video in this App. I got two black square things on my product page. Could you guys tell me how can I remove these black things? The more detailed,the better.
Thanks for reaching out! You can remove a video from your product page the same way you remove an image. On the admin of your store, go to the Products tab. Select the product you created the video for and scroll down to see the media and images section. Look for the video thumbnail with the Play button --> Click on the trash can icon and click Delete to confirm. Feel free to reach out to us (Videofy --> Settings --> Contact support) if you have any questions or feedback. We're happy to help!