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The majority of the 10+ months I've been paying for the subscription I was trying to set it up. It took 162 emails back and forth to get this set up on my page, even with a web developer. It was the messiest installation I've ever seen with clueless customer service. They constantly send you links to articles they've written (to help their SEO, not their customer) even when you've read these ...
We appreciate your review and we're really sorry you feel this way.
After further reviewing your case, it seems that our support team has helped you resolve any mentioned ...
You guys are hard nuts huh? So, finally you're successful in pocketing $49, which we paid for just installing your app and doing anything at all (not your fault though!). Nevermind, but you've lost a customer and gained a detractor for life. Cheers to that!
We appreciate your review and we're really sorry you feel this way.
Please note that Shopify charge is automatic after the trial period, as stated in the terms.
We're happy ...
they charge your credit card without notification after your trial ends.... I'll never use this again
We appreciate your review and we're sorry you feel this way.
Please note that this is how Shopify charge works (automatically charge after the trial period).
Still, we're ...
Beware - They are the least responsive app merchant that I've ever dealt with. Subscribed to one of their paid plans. Ran into technical issues. Reached out via chat, but they were never available. No idea what time zone they are in, but I literally stayed up till 2am PST hoping to catch them live via chat. The chat was sent to them via email. They sporadically responded via email causing delay ...
We are sorry for this experience.
Tech issues might take longer to be resolved and we apologize for that.
We are here to support you and we would be happy to help you get ...