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Our very first order of 20 koozies had 17 of them unusable.. absolute garbage. Disconnecting this from our store and we won't use them again.
AVOID THIS APP!! Order (for a MUG!) Dec16th 2018, STILL NOT SHIPPED Jan24 2019 with NO ETA to ship!!
I'm having problems with every single order. There's an order from March 22. It's April 7 and is still being printed. It's unacceptable! What kind of online store can survive this? Every order is taking weeks to be printed.
Nothing good to say here. Just as written below. Very buggy app, poor quality apparel and who would buy a shirt with a 10 day wait? Not me and I would not expect my customers to either. Horrible turnaround time. With the rise of fulfillment manufacturers these guys are not a go-to source.
Had high hopes for this one with the great product selection, but the poor interface and ridiculous shipping & handling times make it unusable. 100% of orders were printed late and with longer shipping times than the estimated window. Combine that with packages not arriving or being returned to sender with zero assistance from viralstyle to figure out why or hold the printers accountable, and you get a load of pissed off customers and headaches for days.
Never wrote a bad review before.. but this app is just helpless.. very very buggy, support is not helpful at all, that if they even reply your message.. sometimes they dont even answer.. shipping is three weeks!!! worst app ive ever use..
Worst. App. EVER!!!!! Orders take 4-5 weeks for delivery. Literally ALL customers (I'm fairly new) are mad, upset and asking for refunds. DO NOT use this app for POD. They charge your credit card immediately after your customer places and order, and nothing happens. Orders are ALWAYS pending.... Shame on you VS. BEWARE!!!!!!
poor user experience, app does not work inside Shopify, no onion to order samples, they just want you to start selling and trust that their product are worthy of our customers. thumbs down