Viralstyle Fulfillment

I use a number of print on demand apps in my online store, however Viralstyle really has a great platform. It's easy to use, the pricing is simple, and the support is extraordinary. Tu and his team really will go and help, and it may not be right away, because they have not only Shopify stores, but they have a whole website selling stuff as well. There really a great company and they do Provide support, but like any small business, you really have to understand that resources may be tight and you have to wait a little while for an answer.

Regardless, I recommend this app to be put in all of your Shopify stores. Hands down!

Nothing good to say here. Just as written below. Very buggy app, poor quality apparel and who would buy a shirt with a 10 day wait? Not me and I would not expect my customers to either. Horrible turnaround time. With the rise of fulfillment manufacturers these guys are not a go-to source.

I only use these guys and one other POD. Viralstyle has a decent quality/price ratio, some others maybe cheaper, but they don't have the quality. Some have the quality, but are more expensive.

Samples I've ordered are top notch. Customer orders arrive to my customer in under a week, no complaints yet.

The app is easy and fun to use, and if you have a campaign running and converting, yes you can make money while you're at the beach, put it on auto-pilot when you set it up.

I do recommend using this company for print on demand.

The hats and shirts I have gotten are top notch. My very first sale had an issue, and the devs were on it within minutes. Great guys to work with

Updated 12/18/18:
Ok I'm bumping them up to 3-star (original review below) entirely based on their customer support. Now I had all the printing issues listed below, but Chris on their team has been super helpful to get reprints when needed and to keep me in the loop on delays for some of the types of shirts I wanted. So I do want to be fair here....Chris gets 5-stars, the app gets 4-stars (its a lot easier that some of the others), but their time to ship (at least for the dri-fits I was doing) is still a 1-star. They are making changes to their process so we'll see if that improves or not, but just be aware if dri-fit is what you are after expect long ship times. I can't speak to they're cotton products since I don't use those

Original (1-Star) Review Below:
I hate to write this, but it must be said. I use two different POD vendors, one for cotton shirts and Viralsyle for their dry fit options. I've stuck with them for six months since they were the only ones I could find that would do Dry Fit.

But off my last 16 orders, 2 shipped the wrong product (cotton instead of dry fit) and then on the re-print for one of them they shipped cotton again!

They are crazy slow (20-30 calendar days to ship). I send about 3 times as many orders to my cotton supplier and they usually ship within 3 days...and charge less for shipping.

So looks like I'm going to have to stop carrying dry fit until I can find another supplier. Viralstyle is making my customers angry with their slow ship times and wrong products, plus hurting my bottom line with higher shipping costs.

It is a shame because their app is better than most and I LOVE that they have Dry Fit shirts, but this is hurting us too much

Great support. Very fast with their responses and helped me a ton!

5+ ALL THE WAY!. I tell you what, I've had customer support but not like this. This guys truly value my business and what it means to support. Particularly Christopher who has helped with my screw-up time after time to get me straight. Whether you are a new starter or a seasoned pro this guys can get you to the next level. Quality Quality Quality! Is what my customers are bragging about so not only is the customer support great the quality of their product is just as great. Thanks guys and 5 STARS all the way.

I do like the shirts and prints when they come but I've had delays getting them. I ordered a cap from them and it came with AWESOME quality - then ordered another one and it literally took 6 months to get and it was NOT the same quality - it was a much cheaper and smaller version of the advertised cap. So disappointed. I'm moving on to Printify - hopefully, better service.

Terrible! I ordered a pair of flip flops on July 29. 10 days later I messaged them asking why it said my order was still printing. They said it would take 12-15 business days before it shipped, sometimes sooner. I waited. August 20th I followed up asking why it still says printing. They said they would get with the production team and find out. 3 days later still no answer. Poor customer service. Poor communication. Awful timing. I've had sublimated products before and they NEVER took this long. Don't waste your time

From day one, these guys have been great with their customer service. Their quality of products are also at top level. Only improvements needed are around creating custom orders as you will need to do this through your Shopify account instead of a built in function in their app which isn't available at this time. However the overall experience has been wonderful and I highly recommend them.