Bull Elk Beard Oil
My first sweepstakes is live and successful as I am writing this. I was bummed to learn that you can no longer have "Follow Us" Social actions - However this is not ViralSweep's fault. The app is relatively easy to run and setup, and so far has integrated flawlessly with my shopify store.
I would like to see the "Share on.." Social actions broken out to their own section rather than being rolled up under the "Refer your Friends" sections - if possible.
Thanks for your review, we're glad you are seeing success so far! As you stated, apps can no longer have follow/like based actions to comply with the policies of Instagram and Facebook.
In regards to sharing, the same policies also apply. Facebook prohibits incentivized sharing, which is why this is rolled up into the referral action, where users can share to Facebook, however, they only receive entries when someone clicks the link they shared and enters the promotion. This is in compliance with Facebook platform policy. Other sharing options like tweeting on Twitter are broken out into its own separate action.
Gay Threads Co.
7-day trial period is misleading in a sense that you can only access 10 entrants data during the trial and you need to pay $49 for the rest. Not clear on sign-up. I'm sure nobody is hoping to run a competition and receive less than ten entrants so the trial period is essentially useless. Be ready to fork out.
We're sorry you are unhappy with how we price our product and handle our trials. The sign up page has a link which says "What is included in your trial" which displays exactly what is included in your trial before you even begin your trial. The text from the signup page states:
What is offered in the trial?
The trial provides access to all features included on the plan you chose.
There are two restrictions: Data access is restricted to your first 10 entries. Email integrations are not available until your trial ends.
Best app and customer service available on the app store. Incredible customization options for nearly everything you could think of. Ease of use, as well as overall look is fantastic. Customer service is responsive and extremely willing to help. 10/10, and we generally do not rate apps. This one deserves it.
We just started using this app and we are amazed so far by their customer support. They have been very responsive and helpful solving our issues quickly and efficiently.
We are using this app to grow our email list and social media following. The app is phenomenal. It is easy to use and customer service is excellent. Giancarlo was very quick to respond to our questions. I tried another app previously and found it difficult to navigate. Viralsweep is easy to navigate and we had our contest up and running in short order. Our contest has now gone viral, thanks to Viralsweep.
Black Lava Vape
Not a fan of app indication that there is a free version only to sign up and see that there isn't one. There is a free trial, but after 7 days it will charge you a minimum of $45. Please remove the "Free Plan Available" from the app.
Hello, our records show you never signed up for an account. We are sorry you would feel the need to leave a negative review having never used our app. The "free plan available" portion is something that Shopify adds to the app listing in order for us to indicate that there is a free trial available -- if you look at the pricing on the app listing it does state the following:
"FREE 7 DAY TRIAL
Trial any paid plan for 7 days
Data access is limited
Integrations not available in trial"
Bill McKim Photography
Seems like the free version for 7 days does not allow you to to anything all links say upgrade $49 a month.
Hi there -- this is because you already installed our app in the past and have an existing user account, which is why it is asking you to upgrade. You can contact us at firstname.lastname@example.org with any questions about your existing account.
ViralSweep is incredible! It has been able to do everything we can think of and more! The customer service is amazing and they've bent over backward for every little request we have made! Seriously an amazing company!
Grill Your Ass Off
Every feature that we needed and the best customer service we have experienced on Shopify! I would recommend this ap to anyone that wants to host a competition or giveaway!
Thank you for the kind words :). If you ever need anything else, always feel free to reach out.
We have used this app to make Give Away with our influencers and it has helped a lot! We are able to create easy landing pages for the Give Away and ensure fair winners with the software