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ViralSweep is the perfect solution for anyone looking to manage their sweepstakes or giveaway. The team is quick to respond and provide support whenever we needed it!
The app has many functions, is very practical, and the customer service response is very fast. Quickly helped me solve the problem. thank you very much. Very professional!
Support was great! The interface is straight-forward and quite intuitive. Would appreciate a feature to send out emails to customers who had purchased before the promotion was set up. These customers were automatically entered into the promotion (sweepstakes/raffle). The system can't automatically generate email confirmations of their entry into the promotion (sweepstakes/raffle).
If you aren't using ViralSweep for your contests you are doing it wrong...Giancarlo is just fantastic with his customer service. Can't recommend highly enough. A little pricey for the advanced plan, but still a good value.
The team is very responsive and the system works well. They are actively making continuous improvements based on users requests and their own goals. Over all great customer support. We are seeing very good response to our sweepstakes campaign and plan to continue to use this app to build brand awareness and reach new customers. WE used one before and this is light years ahead!
The chat help is the best thing when youre learning the ins and outs of ViralSweep. They are always willing and able to course correct or help out!!
Thanks!
The software works great as intended. The support for managing a giveaway has been great as well. Customer support has always been helpful when support is needed or there were questions.
That's great to hear, thank you!
ViralSweep is incredible! It has been able to do everything we can think of and more! The customer service is amazing and they've bent over backward for every little request we have made! Seriously an amazing company!
I used the app for a Black Friday Giveaway, on the starter plan. Very easy to build and include a landing page on my site. Loved that I could draw and publish the winner with ease. Great customer service when I had questions through support. Great APP. Would recommend.
Amazing customer service on this one. I made a mistake setting up one of our giveaways and they were very accommodating in helping me fix it. Wonderful service!