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Wow! It was probably unthinkable a few years ago that small e-commerce companies like ours could manage multiple sweepstakes and attract thousands of entrants. But platforms like ViralSweep have made it possible AND practical. After reviewing several sweeps platforms we choose ViralSweep for its comprehensive functionality, ease of use and responsive support. And during the last six months of running several successful sweeps ViralSweep has exceeded those initial expectations by leaps and bounds. We can't say enough about the benefits VS offers and its exceptional support. Amazing!!! Well done!! AND THANK YOU!
Great platform with amazing customer service, Aldin did a great job at assisting with anything I needed and was incredibly patient. would highly recommend for any giveaway needs.
Thank you for your 5 star review and kind words about Aldin and our customer service! We really appreciate you noting the excellent assistance we provided and that you would recommend ViralSweep to other merchants for their giveaway needs. Thank you again!
ViralSweep is the perfect solution for anyone looking to manage their sweepstakes or giveaway. The team is quick to respond and provide support whenever we needed it!
The app has many functions, is very practical, and the customer service response is very fast. Quickly helped me solve the problem. thank you very much. Very professional!
Support was great! The interface is straight-forward and quite intuitive. Would appreciate a feature to send out emails to customers who had purchased before the promotion was set up. These customers were automatically entered into the promotion (sweepstakes/raffle). The system can't automatically generate email confirmations of their entry into the promotion (sweepstakes/raffle).
If you aren't using ViralSweep for your contests you are doing it wrong...Giancarlo is just fantastic with his customer service. Can't recommend highly enough. A little pricey for the advanced plan, but still a good value.
The team is very responsive and the system works well. They are actively making continuous improvements based on users requests and their own goals. Over all great customer support. We are seeing very good response to our sweepstakes campaign and plan to continue to use this app to build brand awareness and reach new customers. WE used one before and this is light years ahead!
The chat help is the best thing when youre learning the ins and outs of ViralSweep. They are always willing and able to course correct or help out!!
Thanks!
I used the app for a Black Friday Giveaway, on the starter plan. Very easy to build and include a landing page on my site. Loved that I could draw and publish the winner with ease. Great customer service when I had questions through support. Great APP. Would recommend.
Amazing customer service on this one. I made a mistake setting up one of our giveaways and they were very accommodating in helping me fix it. Wonderful service!