리뷰 (200)

전체 평점
4.8
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2020년 4월 22일

7-day trial period is misleading in a sense that you can only access 10 entrants data during the trial and you need to pay $49 for the rest. Not clear on sign-up. I'm sure nobody is hoping to run a competition and receive less than ten entrants so the trial period is essentially useless. Be ready to fork out.

Gay Threads Co.
영국
앱 사용 기간 6일
답글 ViralSweep개 2020년 4월 22일

Hi there,

We're sorry you are unhappy with how we price our product and handle our trials. The sign up page has a link which says "What is included in your trial" which displays exactly what is included in your trial before you even begin your trial. The text from the signup page states:

What is offered in the trial?
The trial provides access to all features included on the plan you chose.

There are two restrictions: Data access is restricted to your first 10 entries. Email integrations are not available until your trial ends.

2018년 3월 1일에 편집됨

Too expensive. Not built for small stores.

Lovely Clothing Company
미국
앱 사용 기간 1일
답글 ViralSweep개 2019년 3월 2일

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to every app we offer, as well as over 20+ integrations. Similar services charge for the number of pageviews you get, the number of entries you collect, or the number of campaigns you can run, while ViralSweep only charges a flat fee and with no limits. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

2021년 1월 18일에 편집됨

This app is poorly priced, the features seem good but the price isn't helpful when trying to decide what app to use for contests. If it were $20/month it would be worth it. $200 USD/month to be able to use on 1000 orders does not seem worth it. $2400 USD/year for a feature that shopify should have as part of their platform is unfortunate. Edit: Developers response did not address the point made in my review. Im changing this to a one star review due to the fact they chose to belittle my feedback instead of considering it is valid to leave a review if something is overpriced. They belittle my review for not having purchased their app, when I fully explained in the review it is too costly to purchase. Consider this, it is $30/month to use SHOPIFY. A platform that has far more to offer than this app. This app has far less coding requirements, far less to offer, and is priced at 6.7x the value.

HOX Hockey
캐나다
앱 사용 기간 대략 21시간
답글 ViralSweep개 2021년 1월 18일

Hello,

Our records show you never signed up for an account - you simply installed the app, looked at pricing, then left a negative review 3 minutes after installing the app without ever creating an account. We are sorry you would feel the need to leave a negative review having never even signed up for the app, and it is unfortunate Shopify allows this.

2019년 8월 2일

Not a fan of app indication that there is a free version only to sign up and see that there isn't one. There is a free trial, but after 7 days it will charge you a minimum of $45. Please remove the "Free Plan Available" from the app.

Black Lava Vape
미국
앱 사용 기간 대략 20시간
답글 ViralSweep개 2019년 8월 5일

Hello, our records show you never signed up for an account. We are sorry you would feel the need to leave a negative review having never used our app. The "free plan available" portion is something that Shopify adds to the app listing in order for us to indicate that there is a free trial available -- if you look at the pricing on the app listing it does state the following:

"FREE 7 DAY TRIAL

Trial any paid plan for 7 days

Data access is limited

Integrations not available in trial"

2023년 4월 6일

The customer support is amazing. The app works great, but the support team makes sure your questions are answered, and that is crucial when adding an app that is the first thing a customer sees when they go to your site. Big shout out to Aldin the support rep.

Light As Air Boats
미국
앱 사용 기간 11분
답글 ViralSweep개 2023년 4월 17일

Thank you so much for your 5-star review! We are so pleased to hear that our customer support was amazing, and that Aldin was able to help you out! If there's anything else we can help with, please let us know.

2018년 8월 6일

I am giving 2 stars not because it's a bad app, but because the price / feature structure is pretty crazy. The app really is only useful at the $399 per month level. If you don't pay that you are very limited in features... no hashtag contest, no custom editing options, no analytics, etc, etc. So if you have a huge store and $399 a month to you is nothing, then it's probably worth trying out. But if your store can only justify the $49 or $79 level then there just aren't enough features to make this app worthwhile. For less money you can get more features from other apps and services.

Shop Nixxle
미국
앱 사용 기간 40분
답글 ViralSweep개 2019년 3월 2일

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to every app we offer, as well as over 20+ integrations. Similar services charge for the number of pageviews you get, the number of entries you collect, or the number of campaigns you can run, while ViralSweep only charges a flat fee and with no limits. Our next tier up is $199/mo, with offers the majority of our features. We only recommend the $399/mo plan for agencies and larger brands, and you absolutely do not need to be on that plan to receive benefits from the platform. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

2013년 8월 23일

This app is exactly what we were looking for, and I CANNOT say enough about their customer service. Not only did they help answer the questions we had (which were many, because our IT help was out of town) but they gave us some great advice on how to use, and how to improve the app visually and functionally. I will be recommending this app to everyone I work with. Thanks guys!

michellemoney.com
미국
2013년 9월 25일

The app just works! Giancarlo, was more than generous with his time and explained the setup thoroughly. The customer service was exceptional! More importantly is that within 30 minutes we initiated the app we received 72 entries into our contest after just 3 days. Many of the entries liked us and shared the contest on facebook to get more entries. As to whether more f/b likes turns into more sales is yet to be seen. This app is giving an elegant and cost effective way to find out.

In terms of development of new features Giancarlo, ensures me that they are busy adding more features to this app. I can't wait.

Keep up the good work!

Robert Lassers - ShirtBattle.com

Shirt Battle
미국
2013년 10월 14일

I recommend this App. It offers good flexibility in terms of styling the sweepstakes entry page, and it’s a great way to drive engagement with a brand by offering (it’s an optional setting) extra points to those who engage with the brand on social media, in addition to collecting email addresses through the sweepstakes entry. The customer service is super fast and very helpful. They offer a sweepstakes guide that is a must read. My one feedback is if users could customize the color of the pop-up bar.

Chuckle Farm
미국
2013년 12월 14일

Great App, very user friendly and the staff is always there to help with any questions. Grew my email list and FB likes as told!!

Pretty Rebellious Boutique
미국