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Let me just say that no one asked me to come here and leave a review, normally I only leave reviews when I get horrible customer service but this is not the case. I am so pleased with viral sweep that I had to come on here and leave them a review. I use there app to run my sweapstakes and first off. I’ve gone from 40k in sales a month too 250k + a month in sales, given it wasn’t them that made that happen but without their app I wouldn’t have been able to do it. I did request that they add a way to mass add bonuses to specific products and they told me that they had it in the works. I emailed back saying awesome, let me know when you get that done; not thinking they would ever remember to email me back. Sure enough yesterday I got an email back saying they added it, and ontop of that they made a 4 minute video specifically for me showing me all of the new features, then ontop of that they went onto my site and did some new integrations for me free of charge because I didn’t know how to do them. This customer service is better then I would’ve ever expected. No BS when I say this, I’m a regular guy and seriously they are that awesome that I had to come here and leave this review because they deserve the heck out of it! (by the way, the guy who did all of this was Giancarlo.) again, amazing job and thank you for the amazing customer service !
Top customer service! We have used this app for several of our contests, it works well and has lots of options to customize it and install it in different places. I would recommend this app to easily set-up and run contests.
It's working better than we hoped. Setting up our first campaign was easy, just followed the step-by-step instructions. And the reporting is in depth. Overall, very happy with the app. And quick response from support too.
ViralSweep is incredible! It has been able to do everything we can think of and more! The customer service is amazing and they've bent over backward for every little request we have made! Seriously an amazing company!
ViralSweep has realized a simple concept: give people a low-barrier to entry and then bribe them to take action. Very useful, potentially hugely impactful (depending on your marketing strategy), but nothing earth-shattering, IMO.
What makes ViralSweet ⭐⭐⭐⭐⭐ is their Customer Service in conjunction with a solid product. Giancarlo is lighting fast with his responses and quick to help you find solutions.
If you want to grow your audience through social giveaways and promotions, it's a waste of your time not to use ViralSweep.
Really good app and customer service is best i've known with any other spotify app and always on hand to help with any q's
Great customer service! We had auto renewal on but we no longer use the app because of shrinkage in our industry. Viral Sweep refunded us the cost and let us cancel our plan without any hassle. Over the last two years, they have been great to work with.
I've worked with ViralSweep since the original version was released, and we always had strong results. I recently moved to the new version, which is a massive leap forward in functionality and user experience. Additionally, Giancarlo has been exceptionally responsive for all of my myriad inquiries. I 100% recommend this product!
UPDATE: I continue to recommend this app for its fantastic functionality, and Giancarlo just helped me customize the look of a particularly important promotion. Thanks, ViralSweep!
This app is amazing for building a database through a prize and the customer support by Giancarlo was exceptional. He even went into work after hours to help me install it correctly!
Absolutely essential app for list building with a ridiculously easy user interface and rock star customer service. Seriously this app is critical to growth and the customer service is outstanding.