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The app concept is excellent, and the support is solid. However, the management panel and widgets leave much to be desired. The admin panel feels outdated, reminiscent of 90s interfaces, and the widgets are not fully compatible with newer themes like Be Yours. When configuring donations through sales, there's no option to require customers to select a foundation before completing their transaction. Additionally, the widgets lack customization options and are oversized, impacting the product page UX. The "learn more" option on the widget also frequently stops working
I used this app to give to some important charities that align well with my brand and they are great at what they do. Their customer service thus far is superb and quick to respond. It would be great though if they can allow, through their app, to manually give to charities already registered with them rather than having to go directly to the charities' websites. Great app though!
Hello, so glad to hear you got great support & were able to launch your giving campaign! At the moment, Pledger Causes choose how they want to receive funds from merchants with manual and automated payouts being the 2 key ways to settle payouts. We would love to contact your cause and offer an alternative payout process that is more suitable for your store - keep an eye on an emails in the new year re that! Big thanks for being a part of the generous merchants eco-system, Pledger Team.