The app glitches and breaks often. I have submitted multiple support requests and their team is non-responsive.
Hi P.J. Salvage. We apologize for this, according to our customer support team, we currently have 2 open tickets for you. It is possible these responses ended up in your junk folder, as our responses come from our ticketing system. We will reach out to you again quickly to resolve this asap.
App is not always working, and if there are issues there is very limited support. There is a big delay between merchandising actions taken in the app and them showing up on the site. Additionally, the stock information in the app is inaccurate
Hi Daily Paper. We are apologize for any down time you may have experienced while we were working through some system updates. If you still are experiencing any issues, our customer support team is available to help you through any issues.
We Loved the app, it was better than other merchandising apps in shopify store. But we experienced issues with opening app and display twice already. As of today, we still cannot open the app, it shows error every time we try to open it.
Thanks for the kind words FlashBox. We apologize for any issues you experienced as we were working through some system updates. We would love to hear if these issues have resolved for you.
Love this app but it seems to be experiencing an issue right now and is no longer usable unfortunately. It's no longer displaying correct stock levels, just say 0. I go to upgrade, but it's not allowing me to do so.
Unfortunately, due to recent Shopify API updates, we ran into difficulties and because of this we temporarily had to remove the display price and inventory levels for products option. Our development team is fully aware of all the specific issues our customers are facing and are currently repairing the data. We hope to have it fully fixed shortly. We apologize as we know you are a faithful user of our app. We will send out an update as soon as our system becomes stable which we assure you will be very soon.
This app has made merchandising our collection pages exponentially easier! We are now able to hide unavailable products, apply a wide range of filters/sorts as well as simply apply drag and drop. When we wanted a particular functionality, we reached out to the app developers who added and deployed it within 24hrs!
Great app and great support, would definitely recommend!
I like to use this app for merchandising large categories. It'd be nice to have the image aspect ratio offer smaller sizes so I could view multiple rows without scrolling. Overall, this app has made my visual merchandising much faster! Would definitely recommend!
Clean, easy to use, and does the job very well. Makes merchandising easier and faster. Highly recommended.
This merch tool is life changing. It has made our team's job so much easier and more enjoyable as we manage hundreds of product SKUs and variants. It has immediately improved how good the site looks and feels a few days into using it. Having the price visible while organizing is also an amazing feature for us as Shopify's default merch tools are extremely limiting and don't cater to sites with many products that need to be grouped and moved frequently.
This app has been a total game changer. As a one-man show of our E-Commerce site, this app has been integral to saving time and making the merchandising process more efficient. The various sorting abilities help me be both smarter and more strategic. Now having used this tool on a daily basis, it is almost impossible to imagine merchandising our site without it. With a large product assortment and high number of collections, this tool has satisfied all my merchandising needs. Couldn't recommend enough!
Velvet by Graham & Spencer
So easy to use. Makes merchandising much faster. Love it. A big improvement over the native merchandising option in Shopify. Game changer.