Rezensionen (62)

Gesamtbewertung
4
Anzahl pro Bewertungsstufe
  • 69 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
Bearbeitet am 29. April 2020

Had a few issues in the beginning with the app and getting it working correctly but after a few messages we did get the menu working fine. The app its self is very easyto use and allows lots of options which for a free app is great. Only having an issue at the moment now with it working on mobile devices but will update the review again once we get this resolved.

Candor Services
Vereinigtes Königreich
Etwa 2 monate mit der App
Vital Apps hat geantwortet 2. April 2020

Hi,

I see you just sent me 1 email and we already replied that email. I'm here to support you if you need any help, just please reply to our email or contact via chatbox inside the Shopify app for faster support

Thank you

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Updated 28/4/2020
We already replied to you within 1 working day (Except weekend). It's not fair for us while we are working hard to support you for a free app and keep getting a negative review from you for the problem which is not from our app

29. Oktober 2021

It's one thing to have a great app, but it means a lot to have a very responsive support. I had issues making the Mega Menu to work with my custom theme but the ETS-Soft team were so kind enough to fix it for me. Great job and more power! Love the Mega Menu so much!

Go Safe Shop
Philippinen
Etwa 2 monate mit der App
Vital Apps hat geantwortet 29. Oktober 2021

I'm glad to see your great feedback :) thank you so much.
We also have a great time while supporting you. Hope you have a sucessfull business.
And feel free to contact us anytime if you need help from us
Regards,

Bearbeitet am 18. März 2021

Originally a 2-star, but they've actually worked really hard to fix the issues I've been having for me. I was surprised when they replied back with "We solved the issues. Please help me to check them" thinking it wouldn't have actually worked. But it did! Great job guys!

Miller IP Law
Vereinigte Staaten
Etwa 2 monate mit der App
Vital Apps hat geantwortet 9. März 2021

I'm so sorry for the bad experience you got. We're waiting for an access invitation to start checking directly on the app, fix the bugs that happen, and make sure it will work smoothly.

Bearbeitet am 12. Februar 2022

Is an excellent app, but since yesterday I haven't been able to save the changes on the menu. I get the error "Unknown error! Please try again later"
¿What could be the problem?

AColorfulPlanet
Vereinigte Staaten
Etwa ein monat mit der App
Vital Apps hat geantwortet 14. Februar 2022

I'm so sorry for the trouble you got while using our app.

I would like to notice that the unknow error is solved, now you can enjoy the app

13. Februar 2022

I love the app. But for the past 2 days have been getting an error when trying to save. "Unknown error"

My Simple Creations
Vereinigte Staaten
Etwa ein monat mit der App
Vital Apps hat geantwortet 14. Februar 2022

I'm so sorry for the trouble you got while using our app.

I would like to notice that the unknow error is solved, now you can enjoy the app

22. Dezember 2021

I am very happy with the support, Giang helped me everything to setup mainly sticky menu. Drag and drop made me very easy to create tabs.

vajracrafts
Nepal
Etwa ein monat mit der App
Vital Apps hat geantwortet 22. Dezember 2021

Thanks for your great review :)
We also have a great time while working with you
Wish you have a successful business

Bearbeitet am 28. März 2020

Thanks for the good application. This Drag and drop menu is very nice and helpful. The support is very well and quick, because at the beginning I have an issue but the support solve this for me. They coding a new menu only for my store. The most important think is. It’s very easy to use and you can add favricons. The favricon is very nice.

Zerisee
Deutschland
Etwa ein monat mit der App
Vital Apps hat geantwortet 28. März 2020

Thanks for your great review. I was glad to support you

16. Juni 2022

Fantastic app! Easy to use and install. Easily customisable with lots of drag and drop options. Very responsive customer service that helped me fix an issue quickly. Thank you for creating this app! I highly recommend it!

Classic Bargains Australia
Australien
Etwa ein monat mit der App
Vital Apps hat geantwortet 16. Juni 2022

Thanks for your great review. It is very useful for us and it is also the motivation for our team to continue to improve the application, to provide customers the application with useful features, easy to use, and to bring customers great support service for the duration of using our app

We wish you have a successful business
have a great day!

23. Dezember 2021

Giang from ETS-Soft provided wicket support! I was getting so upset because I couldn't get the menu to show on my site. This is because I am using an annoying wookie theme(their support is bad..). I contacted the support team from ETS-Soft and Giang got this all sorted under 1 day! I would really recommend going with this App provider. There is nothing better than having a an app plugin that looks great with great support behind it. Honestly feel like popping champagne right now..

HPAS Ltd
Vereinigtes Königreich
Etwa ein monat mit der App
Vital Apps hat geantwortet 26. Dezember 2021

That's awesome feedback. Thank you so much :)

Yes, you're right, we understand that behind a great app, should have a great team to support if merchants have any questions or need any help. We're doing our best every day to provide the best qualified app and the best support service behind it

Thanks again and wish you have a successful business

11. März 2022

Komplexe App, mit der man individuelle Menüs bauen kann.
Hilfsbereiter Service. Deutsche Erklärungen wären allerdings hilfreich.

Rappelkiste Trier
Deutschland
Etwa ein monat mit der App
Vital Apps hat geantwortet 11. März 2022

Hello,
Thank you so much for your review. It helps us a lot to promote this app to other customer.
I wish you have a successful business
Have a great day
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Hallo,
Vielen Dank für Ihre Bewertung. Es hilft uns sehr, diese App bei anderen Kunden zu bewerben.
Ich wünsche Ihnen ein erfolgreiches Geschäft
Ich wünsche ihnen einen wunderbaren Tag