評價 (62)

整體評分
4
各級評分數量
  • 69% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 16% 的評分為 1 顆星
編輯時間:2020年4月29日

Had a few issues in the beginning with the app and getting it working correctly but after a few messages we did get the menu working fine. The app its self is very easyto use and allows lots of options which for a free app is great. Only having an issue at the moment now with it working on mobile devices but will update the review again once we get this resolved.

Candor Services
英國
使用應用程式 大約2個月
Vital Apps 已回覆 2020年4月2日

Hi,

I see you just sent me 1 email and we already replied that email. I'm here to support you if you need any help, just please reply to our email or contact via chatbox inside the Shopify app for faster support

Thank you

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Updated 28/4/2020
We already replied to you within 1 working day (Except weekend). It's not fair for us while we are working hard to support you for a free app and keep getting a negative review from you for the problem which is not from our app

2021年10月29日

It's one thing to have a great app, but it means a lot to have a very responsive support. I had issues making the Mega Menu to work with my custom theme but the ETS-Soft team were so kind enough to fix it for me. Great job and more power! Love the Mega Menu so much!

Go Safe Shop
菲律賓
使用應用程式 大約2個月
Vital Apps 已回覆 2021年10月29日

I'm glad to see your great feedback :) thank you so much.
We also have a great time while supporting you. Hope you have a sucessfull business.
And feel free to contact us anytime if you need help from us
Regards,

編輯時間:2021年3月18日

Originally a 2-star, but they've actually worked really hard to fix the issues I've been having for me. I was surprised when they replied back with "We solved the issues. Please help me to check them" thinking it wouldn't have actually worked. But it did! Great job guys!

Miller IP Law
美國
使用應用程式 大約2個月
Vital Apps 已回覆 2021年3月9日

I'm so sorry for the bad experience you got. We're waiting for an access invitation to start checking directly on the app, fix the bugs that happen, and make sure it will work smoothly.

編輯時間:2022年2月12日

Is an excellent app, but since yesterday I haven't been able to save the changes on the menu. I get the error "Unknown error! Please try again later"
¿What could be the problem?

AColorfulPlanet
美國
使用應用程式 大約1個月
Vital Apps 已回覆 2022年2月14日

I'm so sorry for the trouble you got while using our app.

I would like to notice that the unknow error is solved, now you can enjoy the app

2022年2月13日

I love the app. But for the past 2 days have been getting an error when trying to save. "Unknown error"

My Simple Creations
美國
使用應用程式 大約1個月
Vital Apps 已回覆 2022年2月14日

I'm so sorry for the trouble you got while using our app.

I would like to notice that the unknow error is solved, now you can enjoy the app

2021年12月22日

I am very happy with the support, Giang helped me everything to setup mainly sticky menu. Drag and drop made me very easy to create tabs.

vajracrafts
尼泊爾
使用應用程式 大約1個月
Vital Apps 已回覆 2021年12月22日

Thanks for your great review :)
We also have a great time while working with you
Wish you have a successful business

編輯時間:2020年3月28日

Thanks for the good application. This Drag and drop menu is very nice and helpful. The support is very well and quick, because at the beginning I have an issue but the support solve this for me. They coding a new menu only for my store. The most important think is. It’s very easy to use and you can add favricons. The favricon is very nice.

Zerisee
德國
使用應用程式 大約1個月
Vital Apps 已回覆 2020年3月28日

Thanks for your great review. I was glad to support you

2022年6月16日

Fantastic app! Easy to use and install. Easily customisable with lots of drag and drop options. Very responsive customer service that helped me fix an issue quickly. Thank you for creating this app! I highly recommend it!

Classic Bargains Australia
澳洲
使用應用程式 大約1個月
Vital Apps 已回覆 2022年6月16日

Thanks for your great review. It is very useful for us and it is also the motivation for our team to continue to improve the application, to provide customers the application with useful features, easy to use, and to bring customers great support service for the duration of using our app

We wish you have a successful business
have a great day!

2021年12月23日

Giang from ETS-Soft provided wicket support! I was getting so upset because I couldn't get the menu to show on my site. This is because I am using an annoying wookie theme(their support is bad..). I contacted the support team from ETS-Soft and Giang got this all sorted under 1 day! I would really recommend going with this App provider. There is nothing better than having a an app plugin that looks great with great support behind it. Honestly feel like popping champagne right now..

HPAS Ltd
英國
使用應用程式 大約1個月
Vital Apps 已回覆 2021年12月26日

That's awesome feedback. Thank you so much :)

Yes, you're right, we understand that behind a great app, should have a great team to support if merchants have any questions or need any help. We're doing our best every day to provide the best qualified app and the best support service behind it

Thanks again and wish you have a successful business

2022年3月11日

Komplexe App, mit der man individuelle Menüs bauen kann.
Hilfsbereiter Service. Deutsche Erklärungen wären allerdings hilfreich.

Rappelkiste Trier
德國
使用應用程式 大約1個月
Vital Apps 已回覆 2022年3月11日

Hello,
Thank you so much for your review. It helps us a lot to promote this app to other customer.
I wish you have a successful business
Have a great day
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Hallo,
Vielen Dank für Ihre Bewertung. Es hilft uns sehr, diese App bei anderen Kunden zu bewerben.
Ich wünsche Ihnen ein erfolgreiches Geschäft
Ich wünsche ihnen einen wunderbaren Tag