評價 (62)
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根據評分
Had a few issues in the beginning with the app and getting it working correctly but after a few messages we did get the menu working fine. The app its self is very easyto use and allows lots of options which for a free app is great. Only having an issue at the moment now with it working on mobile devices but will update the review again once we get this resolved.
Hi,
I see you just sent me 1 email and we already replied that email. I'm here to support you if you need any help, just please reply to our email or contact via chatbox inside the Shopify app for faster support
Thank you
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Updated 28/4/2020
We already replied to you within 1 working day (Except weekend). It's not fair for us while we are working hard to support you for a free app and keep getting a negative review from you for the problem which is not from our app
It's one thing to have a great app, but it means a lot to have a very responsive support. I had issues making the Mega Menu to work with my custom theme but the ETS-Soft team were so kind enough to fix it for me. Great job and more power! Love the Mega Menu so much!
I'm glad to see your great feedback :) thank you so much.
We also have a great time while supporting you. Hope you have a sucessfull business.
And feel free to contact us anytime if you need help from us
Regards,
Originally a 2-star, but they've actually worked really hard to fix the issues I've been having for me. I was surprised when they replied back with "We solved the issues. Please help me to check them" thinking it wouldn't have actually worked. But it did! Great job guys!
I'm so sorry for the bad experience you got. We're waiting for an access invitation to start checking directly on the app, fix the bugs that happen, and make sure it will work smoothly.
Is an excellent app, but since yesterday I haven't been able to save the changes on the menu. I get the error "Unknown error! Please try again later"
¿What could be the problem?
I'm so sorry for the trouble you got while using our app.
I would like to notice that the unknow error is solved, now you can enjoy the app
I love the app. But for the past 2 days have been getting an error when trying to save. "Unknown error"
I'm so sorry for the trouble you got while using our app.
I would like to notice that the unknow error is solved, now you can enjoy the app
I am very happy with the support, Giang helped me everything to setup mainly sticky menu. Drag and drop made me very easy to create tabs.
Thanks for your great review :)
We also have a great time while working with you
Wish you have a successful business
Thanks for the good application. This Drag and drop menu is very nice and helpful. The support is very well and quick, because at the beginning I have an issue but the support solve this for me. They coding a new menu only for my store. The most important think is. It’s very easy to use and you can add favricons. The favricon is very nice.
Thanks for your great review. I was glad to support you
Fantastic app! Easy to use and install. Easily customisable with lots of drag and drop options. Very responsive customer service that helped me fix an issue quickly. Thank you for creating this app! I highly recommend it!
Thanks for your great review. It is very useful for us and it is also the motivation for our team to continue to improve the application, to provide customers the application with useful features, easy to use, and to bring customers great support service for the duration of using our app
We wish you have a successful business
have a great day!
Giang from ETS-Soft provided wicket support! I was getting so upset because I couldn't get the menu to show on my site. This is because I am using an annoying wookie theme(their support is bad..). I contacted the support team from ETS-Soft and Giang got this all sorted under 1 day! I would really recommend going with this App provider. There is nothing better than having a an app plugin that looks great with great support behind it. Honestly feel like popping champagne right now..
That's awesome feedback. Thank you so much :)
Yes, you're right, we understand that behind a great app, should have a great team to support if merchants have any questions or need any help. We're doing our best every day to provide the best qualified app and the best support service behind it
Thanks again and wish you have a successful business
Komplexe App, mit der man individuelle Menüs bauen kann.
Hilfsbereiter Service. Deutsche Erklärungen wären allerdings hilfreich.
Hello,
Thank you so much for your review. It helps us a lot to promote this app to other customer.
I wish you have a successful business
Have a great day
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Hallo,
Vielen Dank für Ihre Bewertung. Es hilft uns sehr, diese App bei anderen Kunden zu bewerben.
Ich wünsche Ihnen ein erfolgreiches Geschäft
Ich wünsche ihnen einen wunderbaren Tag