Vitals: Reviews, Bundles & 40+
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Great app, gives you unlimited apps, customer support was super nice, Miriam G really boosted my site. Thanks .
As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable.
During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually adjust orders, which cost us over AT LEAST $15,000 in lost sales and additional staffing costs to fix the mess. Worse, their "support" was nonexistent when we needed it most.
If you’re looking for an app to automate your promotions, don’t trust Vitals. You’ll lose money and spend more time fixing their errors than actually running your business. For entrepreneurs who can’t afford downtime or lost revenue, I strongly recommend looking elsewhere.
Thank you for your feedback! We understand how important this is for your business, especially with customized international pricing.
While this can sometimes lead to complexities, we’re actively working on improvements to better support these scenarios.
We’ve also sent you an email with additional details and are here to assist further if needed.
support team is always there no matter what question I have
this app offers great soulotions in a lot of ways... thanks john for his great support
When ever i have an issue its usually resolved pretty quickly with simple to follow instructions. Very happy indeed , thankyou Jed thankyou Vitals
Customer support quickly resolved a very sensitive problem with the app. They handled the situation professionally and correctly. The app works very well, but should there be any problems you can always count on customer support.
very helpful john was super helpful in finding solution in my problems
Réponse simple et rapide à une problématique simple que je ne pouvais pas changer moi-même
Excellent and lightning-quick support from John Seth S.-- thank you!
We have been very pleased with the diversity of offerings through Vitals. If we had one recommendation for enhancement, it would be to the bundling features. We ran into placement issues that made one of our bundle offerings difficult for customers to locate and take advantage of during Black Friday/ Cyber Monday. We continue to experiment with offerings and are pleased with the app as a whole.