Rezensionen (8.418)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
27. Juni 2021

good features and prompt support. It's worth recommending. I needed to refine the looks of the volume discounts. The chat support was there on Sunday, and I got instant support

linTific
Kanada
Etwa 2 monate mit der App
20. März 2023

Exceptional Support Experience with John Seth - Above and Beyond!

I recently had the pleasure of interacting with a support agent named John Seth, and I must say, it was one of the most outstanding customer service experiences I've ever had! I've had him as support a few times. From the moment our conversation began, John was not only friendly and attentive, but he went above and beyond to ensure my issue was resolved quickly and efficiently.

John's ability to listen carefully and understand my problem was truly impressive. He asked thoughtful questions to gather all the necessary information and then took the time to explain the solution in a clear and concise manner. His expertise and knowledge of the product were evident throughout our interaction.

What really set John apart from other support agents I've encountered was his willingness to go the extra mile. Not only did he resolve my initial issue, but he also took it upon himself to identify and address a few other potential concerns. His proactive approach saved me time and effort and left me feeling confident in the product and the company's commitment to customer satisfaction.

Throughout our interaction, John's friendly demeanor and exceptional communication skills made me feel valued and respected as a customer. I genuinely appreciated his dedication to resolving my issue and ensuring I had a positive experience.

In conclusion, I cannot recommend John Seth highly enough. His commitment to delivering exceptional support, combined with his expertise and genuine care for customers, make him a true asset to the company. Thank you, John, for making my day and setting a new benchmark for outstanding customer service!

Buy My Ballz
Vereinigte Staaten
Etwa 2 monate mit der App
14. Januar 2022

Vitals is really helpful in adding all the essential functions every store needs. Not to mention, the customer support is prompt and understanding. Will definitely use it on my other stores.

CozyPetsCo
Australien
Etwa 2 monate mit der App
4. April 2023

So satisfying So good, Support are fast than you expect . all the apps you need for high convertion in one place

Mom's Nook
Vereinigtes Königreich
Etwa 2 monate mit der App
Bearbeitet am 2. Juli 2022

This app has all you need for your store! seems like 100apps in one app and the customer support is the best out there! Definetly a must have

PASTEDISPENSER
Deutschland
Etwa 2 monate mit der App
6. Mai 2023

This review is for Jed he help me a lot and is fast to help the customers!
in asnwer in only 5 min to the emails and make action to help you in a minute.
thanks a lot

Centurion Jewels
Italien
Etwa 2 monate mit der App
21. August 2020

Vitals replaced 3 apps for me. The support team is even more wonderful. I faced an issue with one of their Beta products. The team made sure to resolve it within the next hour!
I don't know whom to rate higher. Vitals product or the support team. Both are exceptional.

Quote Unquote Shop
Indien
Etwa 2 monate mit der App
Bearbeitet am 14. Januar 2020

Great app, has a lot of features that really enhance your store! Really easy to use, its a tad clunky, however they are continually updating and adjusting. I look forward to seeing the app upscale its usability/flexibility and then it will truly be the best app out there!

Gabriel and Cezar, and the rest of the team, are very helpful and prompt with responses, a pleasure to deal with!

LPH Home
Australien
Etwa 2 monate mit der App
Vitals hat geantwortet 13. Januar 2020

We always value every feedback. We appreciate your honesty and we take this as an opportunity to learn what's best for you.

14. Juni 2021

great help, great customer services really do a great work for me especially, Andrei F. thank you very much

AvaGather
Marokko
Etwa 2 monate mit der App
Bearbeitet am 5. September 2020

Perfect for many use, i like a lot the review app, easy & simple and also the product volume upsell, it is designed really great! This app will help you save a lot of money in other app and make your website loading faster than have 10/20 apps for different things.

SmartNeck
Vereinigte Staaten
Etwa 2 monate mit der App