Vitals: Reseñas, Paquetes, IA

We've had a great experience with Vitals so far. One of the biggest advantages is that it combines so many different apps and features into a single solution, which helps keep our store streamlined and avoids having to install multiple separate apps.

What stands out the most, however, is their support team. They respond incredibly quickly, are always helpful, and resolve issues efficiently whenever we've needed assistance.

Highly recommended for any Shopify store looking to simplify its tech stack without sacrificing functionality.

Outrageously overpriced for a basic feature – not worth it

I’m extremely disappointed with this app. I installed it solely for one simple feature – a Sticky Add to Cart button. That’s it. Nothing complex, no multi‑functionality.

But the pricing model is completely unreasonable. On top of the $29.99/month base plan, I was hit with significant overage usage fees every single month. My average monthly bill came out to around $120 – for a sticky cart button.

To put that into perspective: I’m paying over $1,400 a year for a feature that many free or low‑cost apps offer for a fraction of the price. There’s no transparency, no value for money, and absolutely no justification for these extra charges.

If you're considering this app for a simple use case – please look elsewhere. This is a classic case of hidden costs and predatory pricing. Save your budget and your sanity.

We've been using Vitals for our store at Bigksport and it replaced at least 6 separate apps. The product reviews, upsells, shipping estimates, sticky add to cart and visitor replays all work seamlessly together. Support is fast and helpful. The fact that it doesn't slow down your store while doing all of this is the biggest win. Highly recommend for any Shopify store owner who wants to keep things lean and effective

Excellent support experience! The Vitals team was very responsive and helpful while resolving an issue with the Product Reviews widget on my Shopify store. They carefully investigated the problem, made the necessary adjustments, and everything is now working perfectly. I truly appreciate the professional and friendly support. Highly recommended!

Signed up a couple of months ago. The flat fee was $29.99/month. This has now been quietly updated to '$29.99/month + usage' with no information about the update or what 'usage' actually is. On checking my invoice for this month I've been charged $155.99!!!!! HUGE red flags.

At $30 a month (base price), this app is a steal, it has some fantastic features, many of which we are yet to even use. The volume builder is a great tool and generates a fair bit of revenue for us and we really value the screen recordings, it helps us to weed out those pesky bugs customers are facing. Had a few issues with setting a widget up and John Seth S. was a great help, fixed it within minutes! Thanks guys

Vitals has truly simplified life at All Season Fashion. The Reviews tool makes our pages feel more personal and trustworthy, and the Bundles feature is perfect for helping customers build outfits they love. I appreciate how everything is beautifully organized and easy to use — no tech headaches, just results. With so many tools included, it’s become one of the most valuable parts of our shop setup.

Great app and great support.

It's actually many different, helpful apps in one. Probably the app we use most on a regular basis.

They do the work you ask very quickly and are here for you

Ik wilde de chat button graag in het midden van de rechterkant van de webshop hebben en dit ging heel snel en ziet er veel beter uit! Hele handige tools sowieso via vitals gevonden.