Reseñas (8.412)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
10 de junio de 2021

The best think in this app is the team support , i really liked how they reply and how fast the intract with my problems

Timilu
Marruecos
24 días usando la aplicación
29 de mayo de 2023

Live chat feature is one of the best services i have used so far from other apps. Juan who opened my request was very helpful and fixed an issue i had trouble with very fast.
Overall, this apps has everything you need. Recommend.

SnugSolez
Reino Unido
24 días usando la aplicación
18 de octubre de 2020

The support of VITALS is very responsive and quick in replying email. I am highly satisfied with the performance of the support staff !

ismarthomegadgets
RAE de Hong Kong (China)
24 días usando la aplicación
2 de marzo de 2023

Great customer support, fast and professional advice, thay help me make my website way more professional and solid!

VITO EMPOWER all rights reserved.
Italia
24 días usando la aplicación
23 de marzo de 2020

I'm impressed because the app developper replied too quick and all my problems were solved immediately. Thanks a lot !

onekeysoftware
Marruecos
24 días usando la aplicación
Vitals respondió 25 de marzo de 2020

Our responses are blazing fast! Thank you also for choosing Vitals!

23 de marzo de 2023

I recently had the pleasure of using Vitals, a powerful Shopify app that offers a range of features designed to improve the customer experience and boost conversion rates. I was blown away by the app's capabilities, but what really stood out to me was the exceptional customer support I received from John at Vitals.

From the moment I started using Vitals, I knew that I had made the right choice. The app is incredibly user-friendly, with a sleek and intuitive interface that makes it easy to navigate and customize. I was particularly impressed by the product review feature, which allows customers to leave detailed feedback on each of my products. This not only helps me identify areas for improvement but also gives potential customers valuable insights into the quality and usefulness of my products.

However, as with any new tool, I encountered some challenges during the setup process. That's where John came in, providing me with expert guidance and support to ensure that I was set up for success. He walked me through the process of importing a CSV file, ensuring that I had all the information I needed to complete the task quickly and easily. He also went above and beyond by providing me with additional tips and tricks to help me get the most out of the app.

What really impressed me about John was his commitment to customer satisfaction. He took the time to understand my needs and goals, and he was always available to answer my questions and provide guidance. I never felt rushed or ignored, and I always felt like he genuinely cared about my success.

Thanks to John's expert assistance and Vitals' powerful features, I've seen a significant improvement in my online store's performance. The app's upsell feature has helped me increase my average order value, and the product review feature has given me valuable insights into my customers' preferences and needs. I'm also impressed by the app's wide range of conversion rate optimization tools, which have helped me streamline my store and improve the overall shopping experience for my customers.

Overall, I would highly recommend Vitals to any Shopify store owner looking to improve their online presence and boost their conversion rates. The app is incredibly user-friendly and customizable, and the customer support provided by John and the Vitals team is second to none. I truly believe that Vitals is a vital app for any Shopify store owner, and I am grateful for the exceptional support and guidance I received from John throughout my experience.

Empowerd Countours
Países Bajos
24 días usando la aplicación
16 de junio de 2021

This app is amazing. You can control reviews, trust badges, and much more, upsell and bundles. The support system is world-class. they inspire me to build a similar support system for my store aswell.

Optimal Bag
Noruega
24 días usando la aplicación
Fecha de modificación: 17 de febrero de 2021

I LOVE THE APP... it’s a game changer for any store. The support team did a great job explaining every app in detail with text and videos this app is amazing and thanks Costin for your support :D

Selfie Certified
Canadá
24 días usando la aplicación
12 de noviembre de 2020

Amazing app and even better customer service. Honestly, every company should strive to have this level of prompt and helpful customer service.

Gizmo Drip
India
24 días usando la aplicación
1 de diciembre de 2021

Excellent customer service. Their app is excellent with videos for each of their 40 apps that actually helped me set it up myself. Thank you very much.

World Store 247
Estados Unidos
24 días usando la aplicación