Vitals : marketing tout‑en‑un

I am pleased to provide an update to my previous review of the Vital App for Shopify. Following my initial disappointment with the support experience, I was pleasantly surprised when the Head of Support, Michael, reached out to me.

Michael took the time to understand my concerns and was genuinely committed to resolving the issues I had encountered. His approach was not only professional but also empathetic, acknowledging my frustration and demonstrating a sincere desire to assist.

Through effective communication and troubleshooting, Michael successfully addressed all the problems I had faced with the app. He went above and beyond to ensure that my experience was not only rectified but also improved. This level of dedication and customer-centric support was truly commendable.

In light of Michael's outstanding efforts and the positive resolution of my issues, I am updating my rating to a well-deserved five stars. It's clear that the Vital App team values their customers, and the commitment demonstrated by Michael has restored my confidence in their support services.

I appreciate the swift and effective resolution provided by Michael, and I am now more satisfied with my overall experience with Vital App. If this level of support continues, it undoubtedly contributes to a positive customer relationship.

Best app - has all the necessary features.

Good customer chat support service, helped through multiple steps to fix the issue. Thank you

Great, I'm glad you liked it! It's wonderful that Vitals is helping you, and you're satisfied with it. If you could extend the free trial for another 7 days, it would make me very happy.

muito bom

the support is awesome very helpful and fast responding, the app has lots of features and they are not hard to use I give 5 stars

It works well and their customer support is very fast and helpful

The support of John was very helpful nad resolve my problem quickly, thank you very much

It is excellent if you are serious about improving your shopify store. There are so MANY options to choose from

Je pense qu'il y'a plus besoin de présenter Vitals, c'est l'application la plus complète et un must have pour toute boutique ! + Cerise sur le gateau un service client en or !! Thank's Zeus and all Vitals Team :)