Vitals: Reviews, Bundles (40+)

A horrible app that will keep charging you even after uninstalling it and now I have to apparently meet a damn word count which is again horrible

Need more design options?
you wrote this in the application, therefore, I turned to you, but you offer me what I already saw in the application (( extra nothing was offered to solve my "problem"

Support was not helpful. Refused to process a refund claiming that their refund system is down. I contacted shopify and they told me that isn't true. The app owner can process a refund at anytime.

I rarely write reviews, but my experience with Vitals has compelled me to share my ordeal. To say I'm disappointed would be an understatement. I installed the Vitals app hoping to streamline my store's operations and enhance its features. Instead, I was met with a series of unfortunate events that have left me frustrated and regretful.

Firstly, after integrating the app, my store started experiencing glitches. Product images wouldn't load, the checkout process became a maze for my customers, and the site's speed dropped dramatically. It was as if I had unknowingly invited a digital tornado into my store.

But what truly added salt to the wound was their customer service. I reached out, hoping for a swift resolution, but was met with delayed responses and generic troubleshooting steps that seemed like they were pulled straight out of a beginner's manual. It was evident that their support team was either ill-equipped or simply indifferent to my plight.

After multiple back-and-forths, not only was my issue unresolved, but I also felt like I was being blamed for the problems their app introduced. The final straw was when they stopped responding altogether, leaving me to fend for myself.

I've since had to hire an external developer to fix the mess and restore my store to its former glory. The financial and time costs have been significant, not to mention the lost sales and frustrated customers.

In summary, if you value your store's functionality and your peace of mind, I'd strongly advise looking elsewhere. The Vitals app might promise an "all-in-one" solution, but in my experience, it delivered an "all-in-none" outcome.

I installed this app after seeing a Youtuber promote it but I am very new to Shopify. I would not recommend installing this app until your store is busy if at all. The free month trial goes by fast, and you are automatically charged to your shopify account. I've been charged and I've yet to use this app at all. I'm sure it works, but its unnecessary, you can find everything for free that you need.

Fake! Die ziehen weiterhin Geld ab von meinem Bankkonto trotz Deinstallieren!! Finger weg.

Support team made unauthorized changes to our bulk pricing settings. Unable to correct their changes and support has gone radio silent. Super costly experience made worse when support chose to ignore the issue rather than address it.

I found this app quite complicated to set up and already faced an obstacle when i was setting up my first feature, it didnt show up on my site.

you cant choose what what you want to show up with frequently bought together for instance if you bought a you want to show c and d but you dont get to choose A.

the upsell seems not not exist also, it just has a button to tick, what are you ticking to.

lots of the apps that are including in the 40 or so benefits are actually freebies that can be downloaded individually and will work alot better.

there interface is so primitive and doesnt have much versatility and quite surprised that app has the rating it has.

i would rather pay lot more for something that works seamless rather than face problems on the first one and you have 39 other issues to face.

The features I wanted to use ended up looking clunky on my site. Wasn't possible to edit the Recently Viewed products to match my other featured collections and the Free Gift with purchase both just looked clunky. I was of course fine with this as it was a free trial and uninstalled. However the one star is because I just discovered it left code in my theme.liquid that was continually trying to load another script which is my main gripe.

Good app with some features if you are using builder like page fly and you contact they support they wont help you they will send you link where there is not even your case and than after you tell them that that didnt work they dont give a ...