Vitals: Reviews, Bundles (40+)

Vitals: Reviews, Bundles (40+)

Recensioner (8 761)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
16 april 2023

Its only the first week but very happy so far the app has so many features all in 1! The development team are very responsive on helping you to customise to fit the store.

Sleep Dreams
Australien
Ungefär 6 timmar användning av appen
11 november 2020

Great App, Great Support! The App helps you in many topics and the support is fantastic. Get vitals and have fun improving your shop.

Brasilheroe
Tyskland
Ungefär 6 timmar användning av appen
26 september 2022

Quick on to solve the little issues with this app. Its good to have 24/7 customer service whensomething doesnt work

TheMellowPaw
Österrike
7 dagar användning av appen
19 december 2022

I met this application by chance and I liked it very much, it has a lot of options, as well as the customer service in it is excellent, fast and professional

Baniny
Algeriet
Ungefär 5 timmar användning av appen
30 oktober 2018

This app is a must-have. Featuring necessary features, you can ensure your chance of boosting sales once you have completed setting up--simply by choosing the preferred option on the checkboard!

Home.fx
USA
7 dagar användning av appen
7 oktober 2021

Great app! Even better customer service. I was able to figure out how to set up everything using their tutorials. When I had a question they responded immediately with the solution.

639labs
USA
Ungefär 5 timmar användning av appen
3 maj 2022

Great experience so far. I received a professional and helpful support from Zues who helped in the bundles and volumen discounts setup. He introduced all the features of vitals and was very great and fast as the task was very time sensitive. Well done

WineOutt™
Italien
Ungefär 5 timmar användning av appen
18 mars 2019

this app is just fantastic! I can only recommend. no struggle to download 100 different apps, everything is in here. the default placements and settings has been well though so no need to do much. amazing :)

24H GLOW
Storbritannien
6 dagar användning av appen
Redigerat 4 februari 2019

Sigh!! its a treatise among the App. Almost all Ecom starters start from scratch . Very difficult to start , usually financially. This app is a Great Relief.
Cost benefit comparison is very favorable . Some suggestions.
1.Need to work on font and color in many parts . example in Freq bought together app, count down timer app,
2 need more customization for payment logos - and try to include real quality logos
3 count down timers more templates needed.
4 cart reservation the second line - counter i dont get how to do it , just give a screenshot to include the timer .
Cart reservation - font variety and bold, font size all needed .
5 upsell app is needed
6 wheel app - more customization like how many times the app should fire on which type of discounts .
7. description tab - i cant get how to do it - more help content needed - always include example screenshots or a video helping link to youtube.

anyways i will give you 5 star, bcz you guys are working on constant improvement

Pet que
Indien
6 dagar användning av appen
Redigerat 25 juli 2021

I've just cancelled this app after using it for a week - will be interesting to see if this is posted or not. The reasons I cancelled it: 1. Limited options on each app to adjust the variables to match our own colours, let alone our own branding style
2. Limited functionality on each app relative to the other stand alone apps available on Shopify
3. Far too many emails
4. Too much wasted waffle on introducing 'how to' videos
5. Slow response to queries Overall, I get the impression Vitals spends far more time and effort on its marketing than it does on developing the technical capability of its apps. ***REVIEW UPDATED 25/7***
I received an email from the owner of the app to reconsider the 2 stars I had given it. I politely explained that I was unable to do this as I was unable to customise the apps to match our branding and I felt the individual apps has limited functionality. Having read through many of their reviews, I find them lacking in detail and meaningful insights into 'why' they approve of the app. I have never heard of the term 'onboarding' before to describe excessive emails which are never a good thing in my book whatever way Vitals want to spin it. There are some fantastic apps available on Shopify however you have to do some leg work to find them.

DM Hay
Storbritannien
6 dagar användning av appen
Vitals svarade 22 juli 2021

We're really sorry it didn't work out as you'd expect it. We're adding below the reply already sent by email:

1. When it comes to adding multiple customization options in the app, we've decided against cluttering it with each and every option and opted instead to assist merchants directly through our customer support team. They're available 24/7 and are all skilled in HTML/CSS, being able to match any Vitals app to your theme's look and feel. It only takes a brief email/chat message;

2. In terms of functionality, we've bundled inside each app the most frequently requested functionalities. We always listen to our customers when it comes to new features, they can suggest / upvote features within the app, and we have a public roadmap unlike most other developers: https://vitals.co/product-roadmap;

3. We do send a lot of onboarding emails. At the same time, Vitals is probably the most complex Shopify app, and we believe a rigorous onboarding process is necessary;

4. I think this is the first negative review I hear about our video tutorials; to be honest, our merchants usually rave about their quality. They always have a consistent introduction that addresses the pain points the apps are solving and the added benefit of using them.

5. We never, never respond late to support queries. You've reached out to us twice in August last year and about a week ago. We responded after 5 minutes the first time and after 29 minutes the second time. This is in line with the fact that we normally answer 75% of all support queries within 30 minutes: https://help.vitals.co/article/40-best-in-class-vitals-support-247-email-chat