Vitals: Reviews, Bundles (40+)
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This app has so many features that are perfect for designing a trustworthy and clean looking website. It's like picking candy as a child from a store when you open the app. Wont forget to mention that i ran into a problem with the coding and i got an answer in about 2 minutes.
great app and staff, thank a lot to Juan N. for helping out.
very fast service recomend for everyone
We do experience a lot of troubles with the "free gift" part. This does not go smooth at all. But the service of Kliphord D. is amazing! Super fast for adjusting designs on the our webshop. Thank you for your service!
Good customer service,reply so soon,thank you John Seth S. Fix the problem so soon. but some function is too limited, please deep dig it
Support was not helpful. Refused to process a refund claiming that their refund system is down. I contacted shopify and they told me that isn't true. The app owner can process a refund at anytime.
Hi there,
We would like to clarify this feedback, as it is surely a misunderstanding. We never refuse processing of legitimate refunds and we do have a generous 30-day money back policy, no questions asked.
However, last month Shopify updated the permission system that controls who can issue refunds, which led to an increase in turnaround time. We've already started a conversation with Shopify on this matter, to find a better solution.
We hope that you can see the status of the refund request on the emails that we have sent, together with a more detailed explanation of this unusual situation.
5/5 customer service! Its just perfect! whenever you ask them something, there is always a chance to answer you within 1 hour and when they are available, they take their time to make sure all you need is fulfilled!
It is a pleasure for our team to work with your app. Excellent support and a fantastic app! Thank you.
I used this app 1or 2 months ago its good. But due to less coustmer we uninstall the app now there is ssome app who shiws visitors hiw i remove that code
Great service, great app for the money. very quick help. I recommended. aaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Thanks so much so helpful and resolved our huge issues, thanks again.
Vitals is the best app we discovered and support is awesome.