Vitals: Reviews, Bundles (40+)
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (8,789)
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That who starting new store I don't recommend this app. price is too high for new stores . get other free apps that has same features
Hello there!
Thank you for your feedback. One of the primary benefits of our Vitals app is that all 40+ of our apps work seamlessly without any conflicts, compared to multiple free apps.
We also sent an email your way explaining this in detail, in addition to different recommendations from our team about our app.
Why you charging my account?
I did only the free trial+ I have email from your support that you not gonna charge me and now i see that you want me to pay 30$ - I didnt used your App even not in the free Trial.
Please fix it - you charge me for nothing.
waiting for update
thank you
Hello there!
We'd like to set the correct expectations that Shopify handles billing and the charging process. But we're always open to looking into and addressing valid refund requests.
We've also reached out to you via email regarding this one, together with the next steps.
broken! app not working properly, it cannot be removed from the footer, so that adding it anywhere as a section is not possible (because it cannot be removed)
the support is useless. anything happens, they just ask me to uninstall another app. even a free app can help me when rewrite the code and they just me to basically uninstall all other apps.... and their function is very limited. seems like you have a lot of app, but none get the job done. this is the 1st time i give a bad review....
Hi there!
Thank you for your feedback. Our app has a variety of functions that can be utilized depending on a store's needs. Keep in mind that conflicts with other Shopify apps might happen, as each app has its own way of doing things. We sent you a detailed email to clarify this immensely.
Too expansive!
there is no amazon review
Hello there!
Due to content protection guidelines and their conditions of use, our app does not support importing reviews from this service. We also sent you an email containing the full details about this condition and recommended alternative procedures.
Hier ist eine verbesserte und professionellere Formulierung Ihrer Aussage:
Ich habe die App bereits vor einiger Zeit deinstalliert, und dennoch versucht sie weiterhin, Zahlungen und zusätzliche Abrechnungszyklen zu fordern.
Hi there!
Although we don't have direct control over the billing process, which is managed entirely by Shopify, we're always open to looking into and addressing valid refund requests.
We've also reached out to you via email regarding your concerns and the necessary follow-up actions.
A horrible app that will keep charging you even after uninstalling it and now I have to apparently meet a damn word count which is again horrible
(Note: Store is now inactive/closed)
Hello there! We would like to provide clarification about this feedback, as it is surely a misunderstanding.
We would like to set the correct expectation that Shopify fully handles all charges and subscriptions, and we do not have control on this process in any form. We also do not refuse processing of legitimate refunds as long as we are informed about them right away, no questions asked.
Fake! Die ziehen weiterhin Geld ab von meinem Bankkonto trotz Deinstallieren!! Finger weg.
Need more design options?
you wrote this in the application, therefore, I turned to you, but you offer me what I already saw in the application (( extra nothing was offered to solve my "problem"
(Note: Store is now inactive/closed)
Hi there!
This is clearly a misunderstanding. We currently have an email interaction where we've laid out different options for your consideration. It's been a pretty productive discussion so far and the app was properly working as expected on your store.
Thank you for your ongoing engagement and collaboration.