Vitals: Reviews, Bundles (40+)

Vitals: Reviews, Bundles (40+)

評價 (9,067)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年12月3日

As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable.

During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually adjust orders, which cost us over AT LEAST $15,000 in lost sales and additional staffing costs to fix the mess. Worse, their "support" was nonexistent when we needed it most.

If you’re looking for an app to automate your promotions, don’t trust Vitals. You’ll lose money and spend more time fixing their errors than actually running your business. For entrepreneurs who can’t afford downtime or lost revenue, I strongly recommend looking elsewhere.

Original Garage Moto
加拿大
使用應用程式 大約3年
Vitals 已回覆 2024年12月4日

Thank you for your feedback! We understand how important this is for your business, especially with customized international pricing.

While this can sometimes lead to complexities, we’re actively working on improvements to better support these scenarios.

We’ve also sent you an email with additional details and are here to assist further if needed.

2024年7月2日

That who starting new store I don't recommend this app. price is too high for new stores . get other free apps that has same features

Siara™ BeautyCare
美國
使用應用程式 17天
Vitals 已回覆 2024年7月8日

Hello there!

Thank you for your feedback. One of the primary benefits of our Vitals app is that all 40+ of our apps work seamlessly without any conflicts, compared to multiple free apps.

We also sent an email your way explaining this in detail, in addition to different recommendations from our team about our app.

2024年11月1日

schlechter Support, kein Live Chat!

Benleo
德國
使用應用程式 10天
Vitals 已回覆 2024年11月2日

Thank you for your feedback.

We use modern technologies to provide the most efficient support. During peak times, live chat may automatically become unavailable so our support team can focus on current conversations. You can still reach out via email, as we normally respond within 30 minutes.

2024年8月22日

broken! app not working properly, it cannot be removed from the footer, so that adding it anywhere as a section is not possible (because it cannot be removed)

Beyioon
斯洛伐克
使用應用程式 10分鐘
2024年4月11日

the support is useless. anything happens, they just ask me to uninstall another app. even a free app can help me when rewrite the code and they just me to basically uninstall all other apps.... and their function is very limited. seems like you have a lot of app, but none get the job done. this is the 1st time i give a bad review....

ShopNoova
香港特別行政區
使用應用程式 8個月
Vitals 已回覆 2024年4月18日

Hi there!

Thank you for your feedback. Our app has a variety of functions that can be utilized depending on a store's needs. Keep in mind that conflicts with other Shopify apps might happen, as each app has its own way of doing things. We sent you a detailed email to clarify this immensely.

編輯時間:2024年10月28日

die app funtioniert leider nicht bei mir, ich kann in mein. theme nichts nutzen.
wenn ich deinstalliere und wieder installiere habe ich keine 20 tage kostenlose nutzung mehr

Ezua
德國
使用應用程式 21天
2024年5月15日

Why you charging my account?
I did only the free trial+ I have email from your support that you not gonna charge me and now i see that you want me to pay 30$ - I didnt used your App even not in the free Trial.
Please fix it - you charge me for nothing.
waiting for update
thank you

Bestin
以色列
使用應用程式 9天
Vitals 已回覆 2024年6月4日

Hello there!

We'd like to set the correct expectations that Shopify handles billing and the charging process. But we're always open to looking into and addressing valid refund requests.

We've also reached out to you via email regarding this one, together with the next steps.

2024年10月7日

Les bundles ne prennent pas en compte les personnalisations, je suis décue. C'était supposé etre une app tout en 1

Caniwouf
加拿大
使用應用程式 2天
2024年12月8日

I can't see all these 5 stars. (1) Why on earth would any lead capture app give up the code to a fake email rather than deliver the code by email. That's the entire point of it. (2) If you use spin the wheel, all you have to do is click the page and it will go away. So, the decline statement is useless. Usage charges will break the bank. Every app promises conversions until you ask them about it. If every app produced those conversions we'd all have 100% conversion would we not? The sale timer is cool, but plenty of those out there. The star reviews are cool, but again, plenty of those. Usage charges & codes given for fake emails that clutter up your lists are the two biggest drawbacks.

BadAss Jack's Custom Gifts
美國
使用應用程式 3天
2024年9月11日

Too expansive!

Peloushi
法國
使用應用程式 大約20小時