Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

November 24, 2023

because you are amazing

Hue Harmony
Poland
3 months using the app
November 17, 2023

All in one, just perfect!
Support is great too!

CELLUXY
Türkiye
About 1 month using the app
December 13, 2023

merci pour votre information ℹ

Petit Monde 2024
Canada
About 1 month using the app
November 27, 2023

cette application c'est une dinguerie, au debut je voulait pas claqué 30€/mois mais finalement je trouve que c'est rien comparer a toutes les fonctionnalités qu'elle a franchement c'est une des meilleure que j'ai jamais utiliser sur shopify.

KrasGRR
Martinique
3 months using the app
December 21, 2023

amazing.

ALPADYNAMIC®
United States
About 2 months using the app
November 14, 2023

improved my dropshipping business by a lot and its super easy to use

ClearVueBeauty
Romania
About 1 month using the app
April 3, 2024

Tres bien

Délice Café
France
24 days using the app
September 23, 2023

LOVE IT - the apps included in Vitals add functions that truly are vital for a successful online shop.

I have so far activated about half of the apps and will be activating a few more as time allows, and so far every one has worked perfectly without any need to contact Support.

The absolutely most useful app for me was Visitor Replays - what an eye opener!! A few months after starting our store I was feeling pretty pleased with it, until...I installed Visitor Replays and came face-to-face with the reality of the average visitor's 8 second attention span :-O

We had been getting a lot of traffic to our site, but not so many purchases. After one day of watching Visitor Replays, I saw the awful reality that of all those visitors, most were not getting past the first page. I could also see WHY. Which parts of the landing page woke interest, but lacked a CTA to capture that interest. I watched visitors take the time to scroll all the way down, and then just not know where to go from there and leave. I saw how all our carefully written product descriptions were doing absolutely no good, because we had not succeeded in providing new visitors with the right information and the right guidance to go further, during those crucial 8 seconds.

No, that wasn't a fun experience - but SO worthwhile!! Using what I learned of Visitor Replays, I got to work getting that important information where it was lacking and adding visitor guidance where I saw them getting lost - and watched our number of page views and sales soar.

I continue to watch latest site visits a few times a week, to continue improving.

Vitals is a very reasonably priced set of apps that really took our store to the next level of visitor experience.

Grow Towers
Sweden
22 days using the app
October 6, 2023

We've been using this app for the last month and I can tell you that is one of the best 29,99 USD that we spend. Also, the support team is amazing namely Juan, that helped me to fix a review problem in a short time! Thank you guys!

Hey Sleep
Estonia
4 months using the app
February 22, 2024

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PetPawPalace
Belgium
About 2 months using the app